Billing Specialist P3

1 tydzień temu

Poznań, Greater Poland Solera Pełny etat 30 000 zł - 60 000 zł rocznie

Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation.  For more information, please visit 

The Role
We are looking for a person who joins the Billing Team and will support us in our daily tasks

 

What You'll Do

Perform the monthly pre-billing and billing run

Analyses of pre-billing and billing results

Analyses, clarifications and resolutions on errors appearing while billing run

Creation of manual invoices and credit notes

Generation of quarter, half year and yearly invoices according to data delivered

Addressing and resolving customer inquiries and disputes related to billing

Answering the clients phone calls; calling back to the customers

Performing price increases in the system incl. preparation of yearly price increase

Monitoring over price groups used in billing, activation new/deactivation of old one

Uploading invoices to customer payment portals

Providing reports internal and external

Customer Acquisition - handling of billing-related activities when a customer is acquired by another entity

 

What You'll Bring

Bachelor's degree in finance, Accounting, Business, or a related field (or equivalent work experience).

Minimum of 2 years of experience in AR/ Billing / O2C

Proven track record as a Billing specialist (must)

Fluent German and English min. B2/C1 (must)

Knowledge of other foreign language would be an asset; 

Knowledge of  german law and regulations regarding billing, taxation, and best practices.

MS Office fluency (Word, PowerPoint, Excel)

Ability to enhance process and controls

Very good customer service skills and client-focus attitude

Ability to work well under pressure and meet deadlines.  Ability to prioritize tasks and work in a fast-paced environment.

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