Systems Analyst

Job Description
Apply now

Job Title: Systems Analyst

Posting Start Date: 12/3/25

Posting Location: Kraków, PL

Requisition ID: 42639

Amway
is the world's #1 direct selling company and one of the largest family-owned businesses globally. Since 1959, we've been empowering people with innovative solutions and over 450 premium products in nutrition, beauty, and home care. Sold exclusively through our network of independent distributors and our webshop, our products help millions live healthier, more vibrant lives. With a presence in over 100 countries and $7.4 billion in revenue in 2024, Amway continues to lead the way.

Our top brands?
Nutrilite
– the world's #1 brand of vitamins and supplements,
ARTISTRY
– high-performance skincare and beauty, and
eSpring
– cutting-edge water filtration systems.

Purpose Of The Role
System Analyst will understand, analyze and document the organization's business requirements in the ABO Success and Purchase/Post purchase area and to help design technical solutions for the business processes.

This individual will partner with the Product Managers, Technology Leads, and Business functions (mainly Sales, Marketing, Commerce, Finance, Tax and Supply Chain) to draft and groom stories, conduct sessions with business for requirements review and approval, with the technology teams to start the development, and partner system applications to ensure that they understand the requirements and their development is also progressing. This role will also be instrumental in answering questions from the technology team and Business, so as the development process is not stuck.This individual will partner with the QA team and Business to prepare test scenarios and ensure that after the successful conclusion of the UAT, the approval is secured for the deployment.

Primary Responsibilities

• Requirements Delivery

• Partner with the Product Managers, Technology Leads, and Business functions (mainly Sales, Marketing, Commerce, Finance, Tax and Supply Chain) to draft and groom stories.

• Lead requirement review sessions with business stakeholders to validate needs and secure approval, translating business objectives into actionable deliverables – for example :Website/App business enhancements, Legal & regulatory requirements etc.
• Conduct kick-off sessions with technology teams to translate approved requirements into technical specifications and initiate development activities.
• Coordinate with the partner system applications to ensure that they understand the requirements and their development is also progressing.
• Answering questions from the technology team and Business.

• Manage requirements in JIRA in form of stories/epics.

• Occasionally help with estimating the stories size, and effort estimates.

• QA Support

• Partner with the QA team and Business to prepare test scenarios

• Ensure that after the successful conclusion of the UAT, the approval is secured for the deployment.

• Subject Matter Expert

• Act as SME of Technology team in the business area with end-to-end knowledge of system.

• Reporting

• Report status to Leaders.

• Prepare and show presentations, when required.

• Data Analysis

• Provide high-level data analysis and critical evaluation of business cases to assess the strategic value, feasibility, and impact of new requirements prior to approval.
• Production defects.Collaborate with the Production support Leader to occasionally review the defects and for repeated problems, be willing to present solutions to prevent the repeated problems. This role is not expected to support fixing the defects.

Required Knowledge & Skills And/or Related Experience

• Willingness to work from 5:00AM to 1:00PM (CET)
• Bachelor's or master's in Computer science, Information Technology, Engineering, or related field
• 10+ years in technology roles, with at least 5 years as Systems analyst or Business analyst.
• Proven experience in writing user stories using JIRA.
• Understanding of back-office processes, promotions, products, prices, checkout, post checkout, supply chain processes is preferable.
• Some knowledge of cloud platforms (AWS/Azure/GCP), APIs, microservices, and modern application architecture.
• Background in Agile/Scrum is preferable not mandatory.
• Experience in eCommerce Industry is preferable.

Core Competencies

• Strategic thinking with hands-on requirements analysis.
• Excellent problem-solving and decision-making abilities.
• Effective communication and stakeholder management.
• Passion for innovation and driving business value through technology.
• Effective collaborator and team player.

What You Can Expect From Us

• Hybrid Work model (3 days from the office)
• Private medical care in LuxMed Group
• MyBenefit Cafeteria Platform (with Multisport card available)
• Group Life Insurance
• Additional day off for your Birthday
• Additional two days off per year for voluntary activities of your choice
• Employee discount for high-quality Amway products
• Annual Bonus depending on the yearly company and individual performance
• Various portfolio of internal and external trainings: professional certifications, access to the e-learning platform
• Possibility of growth within the organization
• International team environment
• Numerous company events and office initiatives
• Family atmosphere with no formal dress code
• Attractive office location in the heart of Krakow (High 5ive, Pawia street)

Apply now