Pensions Admin Associate

Our client is a global energy leader, driving innovation in oil, gas, and emerging low-carbon solutions.

The Trustee Services Unit (TSU) provides executive support, including advice and recommendations for actions, to the Board of Trustees of the Contributory Pension Fund (SCPF), Overseas Contributory Pension Fund (SOCPF), International Pension Fund (SIPF), UK Pensions Plan (UKSPP) and Supplementary Pension Plan (SSPP) and 2 Lathol schemes and manages the pensions administration and related activities, including accounting, of these schemes.

The Pensions Admin Associate will perform administration for routine retirements, deaths, leavers and transfers and handle routine member queries via email, post or phone.

Also to authorize basic administration tasks performed by other Pensions Admin Associates.

Dimensions:

• The SCPF and SOCPF have a fund membership of approximately 50,000 members, including a pensioner payroll of £35 million per month for a population of 40,000 pensioners in the UK and overseas.

Responsibilities:

• Perform administration for routine retirements, deaths, leavers and transfers for the SCPF and SOCPF.
• Deal with routine member queries via email, post and phone.
• Ensure all processes are completed and authorized within targets agreed with the Trustee Board.
• Ensure all individual cases due for payment are processed for the weekly supplementary/lump sum payrolls, or monthly payroll cycles (managed by the Payroll Team).
• Authorise basic administration tasks performed by the other Pensions Admin Associates e.g. letters chasing for certificates.

Key Challenges:

• Develop knowledge on all the Client Pension Funds.
• Develop knowledge on new pensions legislation being introduced and how these legislative changes affect the Client funds and current pension administration processes.

Requirements:

• Experience in Pensions, HR or Customer Service.
• Experience in handling phone conversations.
• Good English is a must.

Nice to have:

• Good technical knowledge of defined benefit pension schemes and UK pensions legislation.
• Experience of pensions administration systems.
• Experience of pensions administration calculations.

We inform you that companies within the Adecco Group operating in Poland have implemented a reporting procedure required by the Whistleblower Protection Act. Detailed information is available in Adecco offices.