Agency Manager

Unibaltic Ltd
is a technical and commercial operator based in Szczecin, Poland. The company specialises in the transport of liquid cargoes (including chemicals and oil products) across European ports. Its main activities include ship chartering, port agency services, and logistics support for vessels. Unibaltic manages the fleet of Unibaltic Shipping Ltd and provides full commercial, technical, and operational services.

Role Description

This is a full-time on-site role for an Agency Manager located in Szczecin. We're looking for a hands-on Agency Manager to run daily operations and grow the business.

Key Responsibilities

• Supervising the day-to-day work of the ship agents' team in Szczecin and Gdynia.
• Overseeing correct and timely vessel handling in ports as per binding KPIs.
• Developing cooperation with existing clients by building/maintaining relationships and responding to operational needs.
• Driving business development & acquisition.
• Co-creating the development strategy for agency services and the customer value.
• Conducting client meetings and business trips (domestic and international).
• Planning and implementing new initiatives to improve departmental operations.
• Cooperation with other departments and Management.
• Preparing sales and operational reports and analyses.