Human Resources Operations Manager

6 dni temu

Warsaw Metropolitan Area, Polska HRK S.A. Pełny etat 20 000 € - 60 000 € rocznie

Are you an experienced HR operations leader with a passion for optimizing processes, empowering teams, and delivering exceptional employee experiences? We are looking for a dynamic and solutions-oriented professional to join our organization as an
People Operations Manager
.

In this role, you will play a key part in shaping and elevating our HR operational framework, leading a dedicated team, and driving continuous improvement across the full employee lifecycle. If you thrive in a fast-paced environment, enjoy working with a diverse group of stakeholders, and excel at implementing effective HR tools and processes, this opportunity is for you.

Responsibilities:

  • Lead the local HR Operations team and oversee daily activities across the full employee lifecycle (onboarding, offboarding, personnel administration, data management, benefits).
  • Ensure high-quality service delivery and accurate execution of HR processes in line with established SLAs and KPIs.
  • Plan team capacity, monitor workload distribution, and supervise overall operational efficiency.
  • Act as the first point of escalation for complex or sensitive operational matters.
  • Represent the HR Operations function in meetings with stakeholders, provide status updates, identify risks, and recommend corrective actions.
  • Analyze operational data and trends and implement process improvements to enhance efficiency and employee experience.
  • Ensure compliance with labor regulations, data protection requirements, and internal policies.
  • Collaborate with audit and compliance teams and implement recommendations resulting from internal reviews.
  • Maintain accurate, auditable HR documentation in accordance with internal standards.
  • Partner closely with HR Business Partners, Payroll teams, internal departments, and technology teams to ensure smooth process execution.
  • Mentor, coach, and develop team members; conduct regular check-ins and performance reviews.
  • Drive the implementation of new tools and system solutions and actively propose process enhancements.

Requirements:

  • Strong process experience in HR Operations or personnel administration.
  • Proven experience in implementing new tools, system solutions, or process improvements.
  • Fluency in Polish and English (both required).
  • Excellent knowledge of Polish labor law.
  • Strong data literacy and proficiency in working with HR tools and systems.
  • Experience in managing stakeholder relationships and communicating effectively in a dynamic environment.
  • High level of independence, accountability, proactivity, and ability to organize team and individual work.
  • Willingness to work on-site as required by the role.

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