German VIP Customer Support

1 tydzień temu

Warszawa, Mazovia, Polska BrainRocket Pełny etat 15 000 € - 25 000 € rocznie

We're BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.

Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.

Together, we turn ideas into action—let's get started

We're looking for a
German
VIP Customer Support Agent
to handle inquiries from our high-value players and ensure a premium service experience — especially during night shifts, five days a week with
rotating weekends
.

Requirements:

  • Fluent in
    German and English,
    both written and spoken
  • Proactive with strong customer service or sales skills
  • Great communication and problem-solving abilities
  • Detail-oriented and customer-focused
  • Experience in
    iGaming or VIP support
    is a plus

Responsibilities:

  • Handle VIP customer inquiries via chat, email, or phone
  • Maintain personal, long-term relationships with VIPs
  • Collaborate with the VIP team for smooth service delivery
  • Ensure compliance with company and regulatory standards

We offer excellent benefits:

  • Official employment and full medical insurance
  • Starting from 20 paid leave days;
  • 6 additional days of sick leaves without document required;
  • Birthday gift cards;
  • Sports card (Multisport);
  • Wedding and newborn gifts;
  • Team-building events and activities;
  • Career growth opportunities;
  • Sunny, spacious office.

Bold moves start here. Make yours. Apply today

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