Python Software Engineer

Mission
We are seeking a
Python Software Engineer (AI Developer)
to join our team and contribute to the exciting field of Generative AI. In this role, you will play a key part in designing and implementing AI components for customer-facing GenAI agents across chat and voice interfaces, working with cutting-edge technologies and a collaborative team.

Main tasks:

• Contribute to the design and implementation of AI components within customer-facing GenAI agents across chat and voice interfaces.
• Support development of multi-model inference flows (e.g., embedding-based search, Speech-to-Text/Natural Language Understanding pipelines).
• Implement integrations between AI agents and cross-company APIs via MCP for dynamic action execution and response generation.
• Maintain and optimize RAG-based retrieval systems and assist in prompt iteration/testing.
• Collaborate with senior engineers and DevOps teams to deploy models and APIs in scalable Kubernetes/Azure environments.
• Assist in logging, monitoring, and evaluation workflows (e.g., experiment tracking, feedback loops).
• Work with anonymized or user-sensitive data in compliance with GDPR and data governance standards.
• Contribute to documentation, team discussions, and internal learning sessions.

Profile

• Degree in Computer Science, Data Science, Artificial Intelligence, or a related field, or adequate equivalent experience.
• Several years of experience in AI and Machine Learning development, ideally within Customer Care solutions.
• Strong proficiency in Python and NLP frameworks.
• Hands-on experience with Azure AI services (e.g., Azure Machine Learning, Cognitive Services, Bot Services).
• Solid understanding of cloud architectures and microservices on Azure.
• Experience with CI/CD pipelines and MLOps.
• Analytical mindset and strong problem-solving capabilities.
• Polish & English speaker

Remote work model

Readiness for on-call duty is a must

Organization
Inetum Polska is part of the global Inetum Group and plays a key role in driving the digital transformation of businesses and public institutions. Operating in cities such as Warsaw, Poznan, Katowice, Lublin, Rzeszow, Lodz the company offers a wide range of IT services. Inetum Polska actively supports employee development by fully funding training, certifications, and participation in technology conferences. Additionally, the company is involved in local social initiatives, such as charitable projects and promoting an active lifestyle. It prides itself on fostering a diverse and inclusive work environment, ensuring equal opportunities for all.

Globally, Inetum operates in 19 countries and employs over 28,000 professionals. The company focuses on four key areas:

• Consulting (Inetum Consulting): Strategic advisory services that help organizations define and implement innovative solutions.
• Infrastructure and Application Management (Inetum Technologies): Designing and managing IT systems tailored to clients' individual needs.
• Software Implementation (Inetum Solutions): Deploying partner solutions from industry leaders like Microsoft, SAP, Salesforce, and ServiceNow.
• Custom Software Development (Inetum Software): Creating unique software solutions to meet specific client needs.

With strategic partnerships with major technology giants, including Microsoft, SAP, Salesforce, and ServiceNow, Inetum delivers advanced technological solutions tailored to customer requirements. In 2023, Inetum reported revenues of €2.5 billion, underscoring its strong position in the digital services market.

Inetum distinguishes itself by offering a comprehensive range of benefits that meet the diverse needs of employees, providing flexibility, support and commitment. Here's what makes working at Inetum unique:

Flexible and hybrid work:

• Flexible working hours.
• Hybrid work model, allowing employees to divide their time between home and modern offices in key Polish cities.

Attractive financial benefits:

• A cafeteria system that allows employees to personalize benefits by choosing from a variety of options.
• Generous referral bonuses, offering up to PLN6,000 for referring specialists.
• Additional revenue sharing opportunities for initiating partnerships with new clients.

Professional development and team support:

• Ongoing guidance from a dedicated Team Manager for each employee.
• Tailored technical mentoring from an assigned technical leader, depending on individual expertise and project needs.

Community and Well-Being:

• Dedicated team-building budget for online and on-site team events.
• Opportunities to participate in charitable initiatives and local sports programs.
• A supportive and inclusive work culture with an emphasis on diversity and mutual respect.