Trainee in CX team

5 dni temu

Katowice, Silesia, Polska ING Pełny etat
  • REQ
  • 28/10/2025
  • Trainee
  • Katowice, Polen
  • ING Hubs

Learn more about our benefits

ING Hubs Poland is hiring

We are looking for you, if you:

have a solid understanding of user-centered design principles and U

  • best practices,
  • can create wireframes, interactive prototypes, and visual design mockups,
  • communicate clearly and effectively in English (B2/C1), both verbally and in writing, especially when presenting design concepts and ideas,
  • know how to conduct basic user research, including interviews and surveys,
  • can analyze user feedback and usability test results to inform design decisions.

English level: B2/C1

You'll get etra points for:

familiarity with design tools such as Figma, Adobe Illustrator, Photoshop, A

  • ure, etc.,
    attention to detail and ability to deliver pi- el-perfect designs,
    e- perience working with design systems and style guides,
    ability to interpret data and user behavior to improve U- ,
  • practical application of usability testing methods and tools,
  • openness to feedback and ability to iterate on designs based on input from users and stakeholders.

Your responsibilities:

conducting user research, including interviews related to UI/U

  • ,
  • performing usability tests and analyzing user feedback,
  • creating application prototypes and visual mockups.

Information about the squad:

CIA supports IAM (Identity and Access Management) in day to day work by resolving the incidents. Additionally creating reports as well as developing own application which is helping people with their ING identity.

Part of the team is also taking care of U/UI for ING.

The role naming convention in the global ING job architecture will be "Intern I".

Learn more about our benefits

Your place of work

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ING Recruitment team

Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.

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