Project Manager

About the job

Come and join us Oracle Consulting organization is responsible for delivering specialized consulting services to clients and supporting sales activities related to Oracle Cloud Services.

Our mission is to be a catalyst for Oracle's customer success. We help our clients realize the maximum value of their Oracle Cloud solutions. We help unlock the full potential of Oracle Cloud by focusing on business outcomes and by working as an end-to-end cloud partner. This approach not only increases the value we bring to our customers but also makes Oracle a desirable partner.

What You Will Bring

• Candidate must hold a Bachelor's degree in Computer Science, Computer Engineering, Information Systems or related field;
• Candidate must have at least six (6) years of professional Information Technology experience;
• PMP or Prince2 or other Project Management Certification is essential;
• Experience with Oracle products & services is not prerequisite, but will be considered as an advantage;
• Demonstrated knowledge of cloud computing models and concepts (SaaS, PaaS, IaaS and Public, Hybrid, Private);
• Demonstrates in-depth understanding of customers' industries and core business processes, and their technical and business needs; 
• Financial sector knowledge is an asset;
• Experience in Service Management from a delivery perspective;
• Profound, hands-on experience in IT Technology;
• Builds significant long-term relationships with key customer contacts;
• Background in Professional Services, Account Management, Project Management, Enterprise IT Management, Customer Support, Enterprise software deployments;
• Strong interpersonal skills, Extensive customer "face-to-face" experience at middle or executive levels,
• Strong relationship building skills,
• Conflict management skills, time management and self-management ability,
• Business Acumen
• Strong team orientation,
• Experience in IT/Account Management
• Language Proficiency: Fluency in English, with Polish as either the native language or extremely fluent.

What You Will Do

• At the highest level, the objective of Project Management is to achieve a very high level of Customer satisfaction with the service(s) that the Customer has purchased.
• PMs provide best practice advice and guidance regarding the implementation, deployment support and operation of Oracle applications, technology and hardware infrastructure. This enables customers to make fully informed decisions to help them maximize the business value of their Oracle investment and achieve the desired business outcomes while minimizing risk. 
• The PM will drive recommendations through to resolution by working with customer stakeholders to ensure appropriate level of sponsorship and prioritization.
• PMs are responsible for establishing and maintaining a delivery governance model with the Customer at the operational, management and executive levels, as applicable. As the Customer's primary point of contact for the delivery of the Oracle services contract, PMs maintain relationships with Customer stakeholders, understanding and aligning their objectives and perceptions with the contract scope. In addition, they operate as the Oracle representative to the customer, aiding and facilitating customer communications and activities across other Oracle lines of business.
• Whether a project, support or managed service, the PM is the Customer's trusted advisor is responsible for proactively guiding the Customer to successful outcomes in the use of Oracle technologies to support their business.
• Tasks include delivering to the contracted terms, effective and efficient use of Oracle delivery resources, achieving the estimated contract margin and managing burn rate expectations. The role also includes identifying risks with mitigation recommendations, escalation management and coordinating resources from across Oracle to provide resolution without the need to escalate further. Management also includes the distribution of documents and deliverables and accurate record-keeping, supporting business management that meets quality review and auditing expectations.
• ACCOUNT MANAGEMENT: Works proactively with the customer to understand key customer projects, pertinent goals, and customer KPIs. Develops an account plan and strategy for leveraging services to achieve the desired value-based objectives. Perform ongoing account oversight and conduct periodic Account Reviews and reporting.
• ESTABLISHING SERVICE VALUE PROPOSITION: The PM works collaboratively with the customer and other members of the account team to understand the Key Business Specifications, the appropriate KPIs, and the associated Payback Avenues to drive ROI for the customer.
• BUSINESS DEVELOPMENT: Recognizes and solicits business opportunities within customer accounts and develops to the point where the sales organization can engage in deal pursuit.

Why work at Oracle

• A competitive salary with exciting benefits
• Flexible and remote working 
• Learning and development opportunities to advance your career
• Employee resource groups that champion our diverse communities
• Core benefits such as medical, life insurance, and access to retirement planning
• An inclusive culture that celebrates what makes you unique

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation- or by calling in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Career Level - IC4