CX Regional Hub Data Engineer

As the Hub Data Engineer you will be responsible for building and maintaining the data infrastructure that powers Customer Experience CX analytics across the region You will play a key role in ensuring the quality governance processing and compliance of SSD and Digital Engagement data within the Data Lake UDL By enabling secure scalable and reliable data pipelines you will support the effective execution of global CX initiatives adapt them to local market needs and contribute to the harmonization of data practices across markets

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Data Pipeline Development Maintenance design build and maintain scalable data pipelines for CRM SSD and Digital Engagement Data leveraging the Data Lake UDL as the central data platform

Ensure seamless ingestion transformation and delivery of data to support analytics reporting and machine learning use cases

Data Quality Management implement automated data validation and monitoring processes within UDL to ensure accuracy completeness and consistency of data

Collaborate with Data Scientists and Reporting Specialists to identify and resolve data quality issues proactively

Data Governance Implementation apply global data governance frameworks to datasets stored in UDL ensuring alignment with metadata standards lineage tracking and access controls

Data Compliance Security ensure all data processed through UDL complies with internal policies and external regulations eg GDPR

Data Processing Design and optimize scalable data pipelines using tools like Azure Data Factory and Databricks Enable efficient ingestion transformation and delivery of data for analytics and reporting

CrossFunctional Collaboration work closely with the Hub Lead Data Scientists Reporting Specialists and Global Tech teams to align data engineering efforts with market and analytics needs

Support for Market Deployment adapt global data engineering solutions to meet local requirements while maintaining consistency

WHAT YOU NEED TO SUCCEED

Experiences Qualifications

Bachelors or masters degree in computer science Data Engineering Information Systems or a related field

5 years of experience in data engineering or data infrastructure roles

Proficiency in SQL Python and cloudbased data platforms eg Azure

Experience with data pipeline tools eg Azure Data Factory and big data processing frameworks eg Databricks

Strong understanding of data governance data quality and compliance standards

Familiarity with data lake architectures especially Data Lake UDL is a strong advantage

Excellent problemsolving communication and collaboration skills

Skills

Data Pipeline Development

Data Quality Governance

Cloud Data Platforms Azure Databricks UDL

SQL Python

Data Security Compliance

Business Alignment Collaboration

Agile Continuous Improvement Mindset

Role CX Regional Hub Data Quality Governance Specialist

JOB PURPOSE

As the Data Quality Governance Specialist within the UFS CX Regional Hub you will be responsible for ensuring the integrity consistency and compliance of data used across Customer Experience CX initiatives You will play a key role in implementing data governance frameworks monitoring data quality and supporting the processing and compliance of SSD and Digital Engagement data Working closely with the Hub Data Engineer Data Scientist and Reporting Specialist you will help ensure that data is trusted wellmanaged and ready to drive impactful decisionmaking across markets

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Data Quality Monitoring define and implement data quality rules and validation checks across market data

Monitor data accuracy completeness and consistency and collaborate with markets to resolve issues

Data Governance Implementation apply global data governance standards including metadata management data ownership and stewardship practices

Maintain documentation of data definitions lineage and usage policies

Data Compliance Support ensure data handling practices comply with internal policies and external regulations eg GDPR

Support audits and implement controls for secure and compliant data usage

Data Processing Oversight collaborate with the Data Engineer to ensure that data pipelines meet governance and quality standards

Support the harmonization of data structures and definitions across markets

CrossFunctional Collaboration work closely with the Hub Lead Global CX and market teams to align governance and quality practices with market needs

Act as a subject matter expert on data quality and governance within the region

WHAT YOU NEED TO SUCCEED

Experiences Qualifications

Bachelors or masters degree in data management Information Systems Data Governance or a re

Skills

Mandatory Skills :
AZURE DATA LAKE

Good to Have Skills :
Python, Azure SQL