Customer Care Representative

4 dni temu

Wrocław, Województwo dolnośląskie, Polska QIAGEN Wrocław Pełny etat

Overview
At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.

We're dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We're always striving to identify talented individuals to join our exceptional teams.

We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, and wants to make a tangible difference in people's lives, then QIAGEN is the place for you.

At QIAGEN, every day is an opportunity to make a real-life impact.

Join us, grow with us, and together, let's shape the future of biological discovery.

Position Description

  • Order management in SAP software for our B2B customers.
  • Review customer's orders and documentation to ensure completeness and correctness of delivery instructions.
  • Provide email support to both customers and sales team.
  • Cooperate with customers, sales, logistics, operations and finance.
  • Invoice customers in accordance with relevant documentation.
  • Process correction of invoices according to information provided by customers.
  • Investigate and Resolve price discrepancies for B2B customers.
  • Handle customers' inquiries in CRM system.

Please make sure to send an English version of your CV
Position Requirements

  • Readiness to work on two shifts (9AM-5PM, 2PM-10PM).
  • English language skills proficiency, both oral and written.
  • Experience in Order Management or Customer Care would be beneficial;
  • MS-Office knowledge.
  • SAP knowledge would be an asset.
  • Salesforce knowledge would be an asset.

What We Offer

  • Private medical care
  • Group Life Insurance
  • Multisport card
  • Flexible benefits platform
  • Language classes
  • Pension Scheme (PPE) after 12 months
  • Childcare subsidy
  • Training and development programs
  • Employee Assistance Program and internal QIAGEN communities
  • Happy Monday (snacks provided)
  • Attractive location (Sky Tower)

Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve. We inspire with our leadership and make an impact with our actions. We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.

QIAGEN is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.

  • Associate Customer Care Representative

    1 tydzień temu

    Wrocław, Województwo dolnośląskie, Polska Align Technology Pełny etat 30 000 zł - 60 000 zł rocznie

    Department:Customer SupportLocation:EMEA-PolandCompensation:zł6,000 / monthDescriptionTheAssociate Customer Care Representative Ishould interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions for Align products. Receive customer requests through phone, email, chat and SMS,...

  • Customer Support Representative

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Essence Coaching Group Pełny etat 20 400 € - 24 000 € rocznie

    Customer Support Representative - Slovenian +English Do you speak Slovenian and want to kickstart your career in customer support in Sofia? We're looking for a dedicated Customer Support Representative (Slovenian + English) to join our growing team. Become a key point of contact for customers in a challenging and rewarding On-Site role. What You'll Do •...

  • Danish Speaking Customer Service Representative

    4 dni temu

    Wrocław, Województwo dolnośląskie, Polska Essence Coaching Group Pełny etat

    Danish Speaking Customer Service Representative  Location: Barcelona (Hybrid) Monthly salary: Euro gross What You Will Do Handle booking inquiries via phone, email, and chat Provide clear information and solutions Support customers with professionalism and care Maintain accurate documentation Why This Opportunity Is Different Multicultural work environment...

  • Customer Development Representative

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Mouser Electronics Inc. Pełny etat 30 000 zł - 60 000 zł rocznie

    We keep on growing. Grow with usFor the expansion of our office in Wrocław, Poland, we are in search of an engaged and competent person at the earliest possible date for the position of Customer Development Representative (f/m/d)What to expect:•    The Customer Development Representative is in a Customer Service position responsible for driving...

  • Customer Development Representative

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Mouser Electronics Pełny etat 45 000 zł - 55 000 zł rocznie

    We keep on growing. Grow with usFor the expansion of our office in Wrocław, Poland, we are in search of an engaged and competent person at the earliest possible date for the position ofCustomer Development Representative (f/m/d)What To ExpectThe Customer Development Representative is in a Customer Service position responsible for supporting on-going...

  • Customer Care Representative with French

    1 tydzień temu

    Wrocław, Województwo dolnośląskie, Polska QIAGEN Wrocław Pełny etat 25 000 € - 60 000 € rocznie

    OverviewAt QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.We're dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our...

  • Customer Care Representative with Danish

    1 tydzień temu

    Wrocław, Województwo dolnośląskie, Polska QIAGEN Wrocław Pełny etat 24 000 € - 48 000 € rocznie

    OverviewAt QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.We're dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our...

  • Customer Service Representative with German

    4 dni temu

    Wrocław, Województwo dolnośląskie, Polska 3M Pełny etat

    Job Description:The Impact You'll Make in this RoleAs a Customer Service Representative with German you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world.Here, you will make an impact by:Providing Customer Service support via defined channelsHandling of customer...

  • Customer Care Specialist

    1 tydzień temu

    Wrocław, Województwo dolnośląskie, Polska Olympus Corporation Pełny etat

    Olympus Business Services sp. z o.o.is a part of Olympus Europa organizational structure and the center for shared business services for Europe, the Middle East and Africa (EMEA), ensuring the harmonization of administrative support functions across the entire EMEA region.Olympus is a worldwide leading manufacturer of optical and digital precision...

  • Customer Care Specialist

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Olympus Corporation Pełny etat 25 000 zł - 40 000 zł rocznie

    Olympus Business Services sp. z o.o.is a part of Olympus Europa organizational structure and the center for shared business services for Europe, the Middle East and Africa (EMEA), ensuring the harmonization of administrative support functions across the entire EMEA region.Olympus is a worldwide leading manufacturer of optical and digital precision...