Financial Services Account Associate Senior

1 tydzień temu

POL POZN Virtual, Polska FIS Capital Markets Pełny etat 80 000 USD - 120 000 USD rocznie

Every day, our teams innovate in the financial world. We work together to work smarter and make a difference at the same time. We focus on diversity and inclusion and give everyone on the team a voice. And we celebrate our success together. If you want to make a difference in the fintech industry, we would like to know from you: Are you FIS?

We are currently looking for an experienced Financial Services Account Associate Senior with English to support the Client Services team for our location in Poznan.

About your role:

  • The telephone and written answers from everyday to complex inquiries of our customers and consultants. 

  • Responding to our customers' problems and finding solutions.

  • Compliance with quality standards, possible control function.

  • Verification of customer orders and, if necessary, corresponding post-processing.

  • Escalation of difficult issues and complaint management.

  • Participation in projects to implement the company's goals and improve certain processes.

What you bring:

  • 1-2 years of experience Work experience in finance

  • Experience in customer service – spoken and written

  • Language: Fluent English(at least C1), good German skills is an advantage

  • A high degree of accuracy, quality and service orientation

  • Independent and team-oriented work to achieve set deadlines

  • Good organizational skills and high resilience without losing focus on the customer

What we offer you:

  • Working in an international company, alongside international colleagues.

  • Being a part of an innovative and entrepreneurial environment of a growing department and team.

  • Option to work fully remotely, with the necessary equipment provided by the company (computer, monitors, accessories).

  • Development opportunities by using the company's on-line training database and LinkedIn Learning.

  • Participation in projects and training sessions focused on both soft skills (communication, presentation, conducting meetings) and technical skills (Excel, knowledge of capital markets, English language).

  • Unique working atmosphere (team integration meetings, friendly working environment, support of experienced employees).

  • Opportunity to get involved in social projects and local initiatives.

  • Language courses.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

  • Financial Services Account Associate Senior

    1 tydzień temu

    POL POZN Virtual, Polska FIS Capital Markets Pełny etat 30 000 zł - 50 000 zł rocznie

    Every day, our teams innovate in the financial world. We work together to work smarter and make a difference at the same time. We focus on diversity and inclusion and give everyone on the team a voice. And we celebrate our success together. If you want to make a difference in the fintech industry, we would like to know from you: Are you FIS?We are currently...

  • Financial Services Account Associate II

    1 tydzień temu

    POL POZN BLDG B FL, Polska FIS Capital Markets Pełny etat 35 000 zł - 40 000 zł rocznie

    Financial Services Account Associate II OperationsAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate...

  • Financial Services Account Associate with German and English

    1 tydzień temu

    POL POZN, Polska FIS Pełny etat 25 000 zł - 60 000 zł rocznie

    At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question: Are you FIS?We are currently...

  • Financial Services Account Associate with English

    6 dni temu

    POL POZN BLDG B FL, Polska FIS Capital Markets Pełny etat 20 000 zł - 24 000 zł rocznie

    At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question: Are you FIS?We are currently...

  • Senior Negotiatior, Associate

    1 tydzień temu

    CW Site - POL - Gdańsk - al. Grunwaldzka, Polska Cushman & Wakefield Pełny etat 40 000 zł - 60 000 zł rocznie

    Job TitleSenior Negotiatior, AssociateJob Description SummaryJob DescriptionINCO: "Cushman & Wakefield"

  • Associate CSM

    1 tydzień temu

    POL-Gdynia-T Office Park, Tower C, Polska LSEG Pełny etat 85 800 zł - 143 200 zł

    An associate customer success manager (CSM) connects our clients to LSEG' s trading & banking solutions including desktop, analytics, and feeds. The CSM plays a vital role in ensuring that our customers fully harness the value of LSEG by discovering and implementing workflow solutions while continuously providing mentorship throughout the customer...

  • Account Manager

    1 tydzień temu

    POL-Warsaw-Centrum Marszałkowska, Polska LSEG Pełny etat 40 000 zł - 80 000 zł rocznie

    ABOUT US:LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable...

  • Associate OTC with French

    4 dni temu

    POL - Wroclaw, Polska Smith & Nephew Pełny etat

    Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. Smith+Nephew is hiring Associate OTC with FrenchAs a key player of the finance operations role in Smith & Nephew Global Business Services (GBS) you will be responsible for the delivery of effective and efficient finance transactional processes as well as...

  • Client Relations Account Manager II

    1 tydzień temu

    POL POZN BLDG B FL, Polska FIS Capital Markets Pełny etat 90 000 zł - 120 000 zł rocznie

    At FIS, our technology and our people are moving forward. We advance the way the world pays, banks, and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question: Are you FIS?About the teamThe...

  • Account Executive

    1 tydzień temu

    Warsaw, Woj. Mazowieckie, POL, Polska Amazon Pełny etat 204 000 zł - 246 000 zł rocznie

    Are you a builder who has a track record of developing strategic accounts across with some of the largest enterprises in CEE? Do you have a business savvy and technical background to help establish AWS as a key technology platform provider and business partner to these companies?Would you like to be part of a team focused on increasing adoption of Amazon Web...