Senior Associate Services Executive
1 dzień temu
*Your work days are brighter here.*
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About The Team
As a Workday Field Services Sales Executive for our Professional Services Sales organization, you will be responsible for planning, management, and execution of all Professional Services business development activities in your area.
This is a key team member role of the Workday Services Sales team, working alongside Workday's Software Account Executives and Digital Account Executives, driving Subscription sales in our Medium Enterprise business. You will also work with our Customer Success team driving customer happiness through our professional services.
If you are a self-starter, and love working in a multifaceted, fast paced environment, then this Workday team is the place for you
WORKDAYAbout The Role
You will be a key point of contact for our customers and the Customer Success organization. Your responsibilities will include managing inbound requests and leading discovery sessions to identify client needs and propose solutions.
You'll be responsible for developing cost guidance and securing internal approvals from Workday's leadership before crafting and presenting formal Statements of Work and Professional Services Agreements to customers. A crucial aspect of this role is negotiating and finalizing all business and legal terms.
You will also participate in customer-facing meetings, working with our executive team to tackle problems and recommend strategic solutions.
Our team efforts will be instrumental in driving business growth and maintaining positive relationships with our most valuable customers.
About You
*Basic Qualifications*
- 3+ years experience working within a Professional Services organization
- 3+ years proven experience with Financial Management or HCM software applications
- Demonstrated experience working with or Zimit software applications
Other Qualifications
- Fluency in English and either German, French, Spanish or Italian
- Adept at growing in a fast-paced, lean environment.
- Self-motivated with the ability to take initiative and direction.
- Strong verbal and written communication skills.
- Excellent time management and organizational skills.
- Outstanding attention to detail.
- Strong problem-solving skills.
- A collaborative teammate.
- Excellent presentation skills, both in-person and web-based.
- Eye For Business: Use financial and market data to find opportunities, optimize costs, and drive profitable growth.
- Business Development: Identify and capitalize on market opportunities, build strategic partnerships, and drive organizational growth.
- Consultative Selling: Understand customer needs and effectively communicate value to drive satisfaction and revenue.
- Customer-Centric Focus: Enhance customer satisfaction and loyalty to drive business growth.
- Customer Interaction: Use excellent communication and problem-solving to build relationships and boost sales.
- Personal Initiative: Proactively identify and pursue opportunities, overcome obstacles, and drive innovation.
- Pipeline Management: Accurately forecast sales and optimize the sales process to drive revenue growth.
- Predictive Forecasting: Analyze sales data to provide insights that advise strategic decisions.
- Prioritization: Efficiently manage time and resources to address critical tasks.
- Professional Services Sales: Understand client needs, communicate value, and build relationships to achieve revenue goals
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process
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