Billing Supervisor

Job Description
Purpose of the team
The Billing team operates in a fast-paced and collaborative environment where precision and attention to detail are key. As part of this team, you'll be responsible for ensuring the timely and accurate generation of invoices, working closely with other departments to uphold the company's financial integrity. This is both challenging and rewarding, offering opportunities to streamline processes and solve complex billing issues. You will be surrounded by professionals from diverse backgrounds, all bringing their expertise to the table, which fosters a strong sense of teamwork and knowledge-sharing.

Purpose of the role
A Billing Supervisor oversees a team of billers, ensuring that invoices are processed and delivered on time. The Supervisor monitors team performance, provides coaching and training and ensures compliance with company policies and legal regulations. The Supervisor also collaborates with other departments, provides support to business partners, and ensures employee satisfaction and development. By implementing process improvements and addressing escalations, the Supervisor plays a crucial role in maintaining the efficiency and effectiveness of the accounts receivable function.

Responsibilities

• Manage employees within the Billing team
• Review customer contracts to ensure accurate and compliant invoicing
• Generate and distribute customer invoices accurately and on time, in accordance with contract terms and billing requirements
• Prepare and process billing adjustments for various business products
• Collaborate with business units, sales representatives, and other finance departments to resolve billing-related inquiries and disputes
• Handle customer inquiries and provide accurate information
• Oversee team operations and monitor overall work performance
• Review existing processes with a focus on standardization
• Recommend process improvements to enhance operational effectiveness
• Support collection efforts and work with third-party collection systems (e.g., Ariba, Coupa)
• Support the team leader with ad hoc activities
• Serve as the first point of escalation for accountants
• Monitor team member knowledge, identify gaps, and provide guidance to close them
• Analyze data to identify and resolve complex problems
• Apply critical thinking and sound judgment to make informed decisions
• Work effectively in a fast-paced, professional environment
• Value and support a diverse and inclusive work environment
• Perform month-end activities
• Complete all responsibilities outlined in the annual Performance Plan
• Complete special projects and other duties as assigned
• Work collaboratively with auditors.

Qualifications

• 5 + years of relevant OTC experience in finance area
• Leadership or coordinator experience a plus, not required
• Supervise and manage a team of approximately 8-10
• Process improvements and standardization in finance
• English C1+
• Must be excellent in MS Outlook, Word and Excel (including pivot tables / v-lookup's)
• Bachelor's degree: Accounting/Business/Finance preferred
• Excellent attention to detail
• Works well in a team environment
• Analytical thinking and attention to details
• Willingness to work in a hybrid model as a full-time employee in Cracow city center based office
• Oracle experience a plus

About Us
Our People, Our Culture
For more than 50 years, Verisk has helped property and casualty insurers make smarter decisions about risk through AI-powered risk modeling, advanced analytics, and technology solutions spanning the entire policy lifecycle. We are a leading strategic data, analytics, and technology partner to the global insurance industry, guided by core values of learning, caring, and results while maintaining the highest ethical standards as stewards of the industry's most comprehensive datasets. Learn more about Verisk and what we are doing within the insurance industry.

When you join Verisk, you become part of a diverse global team with over 7,500 professionals in 30 plus countries, making work that matters. We're certified by Great Place to Work, reflecting our commitment to inclusivity, employee engagement, and wellbeing. At Verisk, your growth is a priority—from professional development and tuition benefits to a supportive, flexible workplace culture, we support your continued growth.

Our Culture
: Explore our inclusive, people-first culture that fosters innovation, collaboration, and belonging.

Awards & Recognition
: See why Verisk is consistently recognized as a Great Place to Work around the world.

Our Businesses
: Learn about the diverse industries we serve — from insurance and energy to financial services and beyond.

Life at Verisk
: Discover what it's like to work at Verisk through employee stories, team highlights, and culture moments.

Careers at Verisk
: Join a global team of problem-solvers and innovators doing meaningful work that's shaping the future of industries. Whether you're just starting out or looking to take your career to the next level, Verisk offers growth, purpose, and a people-first culture.

Let's build something meaningful together

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk's minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

Verisk offers a competitive salary aligned with market standards and your experience, disclosed in accordance with the Pay Transparency Directive. In addition to base pay, our compensation package includes a variety of incentive opportunities for eligible roles, designed based on market research and our internal grading structure.

You'll also receive a comprehensive benefits package featuring private medical care, life insurance, Employee Capital Plans (PPK), as well as paid vacation and sick leave in line with the Polish Labour Code.

Verisk also supports flexible working arrangements through a hybrid work model, access to professional development programs, and a work environment focused on well-being and career growth. Additional perks include access to sports and wellness programs, well-being initiatives, and team-building events.

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine, or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Verisk Employee Privacy Notice

STI :
Yes

LTI :
No

Commission :
No

Minimum Salary :
140,800

Maximum Salary :
176,000