Business Analyst

Inetum Polska is part of the global Inetum Group and plays a key role in driving the digital transformation of businesses and public institutions. Operating in cities such as Warsaw, Poznan, Katowice, Lublin, Rzeszow, Lodz the company offers a wide range of IT services. Inetum Polska actively supports employee development by fully funding training, certifications, and participation in technology conferences. Additionally, the company is involved in local social initiatives, such as charitable projects and promoting an active lifestyle. It prides itself on fostering a diverse and inclusive work environment, ensuring equal opportunities for all.

Globally, Inetum operates in 19 countries and employs over 28,000 professionals. The company focuses on four key areas:

• Consulting (Inetum Consulting): Strategic advisory services that help organizations define and implement innovative solutions.
• Infrastructure and Application Management (Inetum Technologies): Designing and managing IT systems tailored to clients' individual needs.
• Software Implementation (Inetum Solutions): Deploying partner solutions from industry leaders like Microsoft, SAP, Salesforce, and ServiceNow.
• Custom Software Development (Inetum Software): Creating unique software solutions to meet specific client needs.

With strategic partnerships with major technology giants, including Microsoft, SAP, Salesforce, and ServiceNow, Inetum delivers advanced technological solutions tailored to customer requirements. In 2023, Inetum reported revenues of €2.5 billion, underscoring its strong position in the digital services market.

Inetum distinguishes itself by offering a comprehensive range of benefits that meet the diverse needs of employees, providing flexibility, support and commitment. Here's what makes working at Inetum unique:

Flexible and hybrid work:

• Flexible working hours.
• Hybrid work model, allowing employees to divide their time between home and modern offices in key Polish cities.

Attractive financial benefits:

• A cafeteria system that allows employees to personalize benefits by choosing from a variety of options.
• Generous referral bonuses, offering up to PLN6,000 for referring specialists.
• Additional revenue sharing opportunities for initiating partnerships with new clients.

Professional development and team support:

• Ongoing guidance from a dedicated Team Manager for each employee.
• Tailored technical mentoring from an assigned technical leader, depending on individual expertise and project needs.

Community and Well-Being:

• Dedicated team-building budget for online and on-site team events.
• Opportunities to participate in charitable initiatives and local sports programs.
• A supportive and inclusive work culture with an emphasis on diversity and mutual respect.

Join a dynamic team working on a cutting-edge project focused on online surveys and customer satisfaction analysis. We are looking for a skilled System Analyst to lead end-to-end system analysis and integration efforts.

Main Responsibilities:

• Conduct full-cycle system analysis from initiation to delivery.
• Gather and align technical requirements, especially for system integrations.
• Define contracts and communication protocols between systems.
• Prepare development tasks and collaborate closely with developers.
• Work with diverse stakeholders including business teams, technical experts, testers, and UX designers.

• Experience as a System Analyst in IT projects.
• Strong technical and tooling skills.
• Proven experience in system integration and message definition.
• Basic development background is a plus.
• Excellent communication skills – ability to collaborate with both business and technical teams.
• Attention to detail and clarity in communication.
• Assertiveness and openness in stakeholder discussions.
• Ability to work independently and take ownership of assigned tasks.
• Solid knowledge of:
  • Kafka
  • APIs (including synchronous APIs)
  • OpenAPI and AsyncAPI
  • Postman, Swagger
  • UML, Enterprise Architect
  • Relational databases
  • Distributed system architecture
  • Jira
• Ability to:
  • Analyze functional requirements and system needs
  • Model IT systems
  • Analyze logs and errors

Nice to Have:

• Experience in the financial sector, especially in currency markets.

Hybrid work – 1 day per week at office in Warsaw or Poznan..