Internship in Sales Development

At Trackforce, we're transforming how physical security operations are managed across the globe. As the world's leading SaaS platform for physical security workforce management, we empower security companies and organizations with a streamlined solution to manage their guard forces. Our technology helps teams respond faster, operate more efficiently, and drive down costs — all while staying focused on what matters most: safety and protection. 

We support over 4,600 clients in more than 50 countries and are proud of our growing team of 300+ professionals. With global offices that include headquarters in Dallas, Texas and Centers of Excellence in Montreal, Quebec and Wroclaw, Poland, we collaborate across borders and time zones in a dynamic hybrid work environment that values connection, flexibility, and impact.

Program Overview 

This role provides essential operational support across the SDR organization by managing data hygiene, system workflows, and core administrative processes in Salesforce and Gong Engage. The intern will take ownership of high-volume, repeatable tasks that currently dilute SDR productivity - including list preparation, data enrichment, deduplication, opportunity creation, and pipeline maintenance. 

By centralizing these operational tasks, the intern ensures that SDRs stay focused on revenue-generating activities rather than manual, low-leverage work. This role also supports RevOps by improving data accuracy, reducing system friction, and enabling more reliable reporting and forecasting. Ultimately, this position strengthens the integrity of our funnel and increases the overall efficiency of our revenue engine. 

• Manage daily lead flow: review, validate, and enrich new inbound leads. 
• Maintain data hygiene in Salesforce: merge duplicates, correct fields, update firmographic information. 
• Create Opportunities in SFDC for the SDR team and ensure pipeline accuracy. 
• Prepare and upload prospect lists into Gong Engage and Salesforce. 
• Monitor bounce rates and correct invalid email addresses. 
• Conduct light research on prospects to support campaign quality. 
• Support SDR enablement: assist in updating sequences in Gong Engage. 
• Generate simple operational reports and dashboards as needed. 
• Ensure clean distribution of webinar leads and assist with post-event enrichment. 
• Assist with weekly audits of Gong Engage tasks and sequence functionality. 
• Light Verification Calls (occasional) 

• Currently enrolled in a university program or in the final year of studies.
• Strong attention to detail and ability to work with data accurately. 
• Comfort using tools such as CRM systems (Salesforce preferred) or willingness to learn quickly. 
• Good analytical thinking and structured approach to tasks. 
• Ability to work independently, prioritize tasks, and manage time efficiently. 
• Interest in sales operations or SDR processes. 

• Salesforce (SFDC) data management 
• Gong Engage automation workflows 
• Lead lifecycle and qualification processes 
• Building outbound campaigns 
• Basics of Revenue Operations 
• How a modern SDR team works in practice 

Why Join Trackforce? 

We're passionate about building a workplace where innovation, growth, and purpose come together. Whether you're in the office or working from home part of the week, you'll be part of a collaborative team that's committed to delivering real value to our customers — and having fun while doing it. 

At Trackforce, we live by our core values: 

· Foster Curiosity 

· Lead with Empathy 

· Take Ownership and Be Accountable 

· Empower Diversity 

· Be True and Act with Integrity 

#LI-Hybrid

At Trackforce, we are committed to providing a workplace that is inclusive, respectful, and free from discrimination. We do not tolerate discrimination or harassment of any kind, whether based on race, color, nationality, ethnic or social origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or family status, or any other protected status under applicable local laws.

We believe that a diverse and inclusive team fosters innovation, collaboration, and stronger business outcomes. Employment decisions are made based on qualifications, merit, and business needs. We are proud to be an equal opportunity employer and to comply with the employment laws of the countries where we operate.