P&C Services Team Leader

• Job ID: 283094

• Date posted: 17/10/2025
  Who you are

• • you have passion for working with people and you successfully lead them by example,
• • you have strong knowledge of P&C (personnel administration & payroll) environment (with min. 3 years of experience),
• • communication in English is your strong point, and you are eager to use it while cooperating with various partners all over the world
• • you bring a true passion for people and enjoy working in a vibrant and changing environment,
• • you are passionate about transition and leading the change,
• • you have a service oriented and customer focused background, a strong drive and the ability to take decisions and delegate,
• • you have understanding and passion for IKEA values and want to share it with your team.

A day in your life with us

• • lead the Compensation & Benefits Cross Country team to deliver services according to the service levels agreed with the client and the agreed procedures and rules with good quality, as well as high efficiency, includes monthly and yearly activities,
• • proactively provide to global services for all Ingka Countries required competence and lead solutions and initiatives implementation,
• • maintain and develop P&C competence in your team with targeted on the job coaching and training,
• • resolve first level and escalate, when necessary, follow up on the status of outstanding issues,
• • manage the continuous improvement of process and working routines,
• • recruit competent new co-workers that will fit to the team with the required PA/PY profiles,
• • take an active role in coaching and developing PA/PY P&C staff knowledge, skills, and competence,
• • be responsible for coordination of trainings, keeping high level of motivation and other activities related with team leading,
• • active participation & coordination in relevant project deliverables,
• • be a part of a work environment where the IKEA culture is a strong and living reality.

Together as a team

Lead one of the GBO Cross Country teams, which is responsible for P&C processes (Personnel Administration, Payroll, Recruitment, Onboarding, Offboarding, Benefits, Learning and Development) as per defined and agreed scope, execute delivery of services on high professional standard and strive to meet or exceed agreed service levels.

Questions and support? Let's connect

If you need support or have any questions about the recruitment process, please contact us at

Job interviews are carried out on a continuous basis. Once we find a suitable candidate(s), we will close the job offer. Recruitment with us is fully remote.

We're looking forward to meeting you

A little about us

As Ingka Business Service Center, we are part of IKEA and we support shops and other IKEA companies with financial and payroll services. Our office (Regional HUB Europe) is located in Poznań, at 6a Szwedzka Street (Centrum Franowo). With us, you can spread your wings in the field of HR. We will appreciate both your linguistic background and your experience in human resources management, but what is particularly important to us is whether our values, such as a sense of community, simplicity or the search for new solutions, appeal to you. With us, you can be yourself and work the way you want – we care about your authenticity and freedom of self-expression. We focus on job stability and building long-term relationships with our employees.

When you get to know us better, you will see that work at IKEA means… so much more

Our FIKA will perk you up for sure, but we offer more perks than that:

- - remote/hybrid working model,
- fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration,
- free underground parking with electric charger and bicycle parking,
- stable employment (employment contract),
- flexible terms of employment (depending on the team – full-time and part-time),
- flexible working hours (we start work between 7 and 10 a.m.),
- annual appreciation bonus dependent on performance in the relevant fiscal year,
- home work allowance,
- cafeteria system – a pool of benefits to choose from (e.g., Multisport card, cinema tickets, shopping vouchers, medical package for relatives),
- Tack loyalty program for employees – working with us longer earns you an additional financial bonus,
- private medical care for IKEA employees and their families,
- well-being support – Edenred pre-paid lunch card, Employee Support Program – support in difficult life situations,
- personal accident insurance and pension plan,
- jubilee awards, gifts, and special events,
- additional 4-week paternity leave,
- co financing of language courses.