Back Office Specialist with German
3 dni temu
Back Office Specialist with German
What will you do?
- Providing product and order support to German-speaking business customers via written communication
- Managing product returns and claims
- Creating field service orders
- Creating and updating proper process documentation
- Performing order processing during peak periods to keep operations running smoothly
- Participating in testing new solutions and improving processes and projects
What are we looking for?
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Bachelor degree.
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Experience in a Customer Service or order management area environment is nive to have.
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Familiarity with business process management at any level of experience.
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Excellent communication skills, both written and verbal.
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A customer-oriented mindset with the ability to understand and meet client needs.
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Strong problem-solving skills and a proactive approach to continuous improvement.
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Previous experience in a Shared Services Center environment is a plus.
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Very good knowledge of German and English (B2)
What's in it for you?
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A rewarding challenge with room for personal and professional development.
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Be part of a dynamic team that's passionate about delivering exceptional service.
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Career growth opportunities within the organization.
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Language bonus programs.
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Comprehensive benefits including a Multisport card, private medical care, and additional life insurance.
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Hybrid work model for better work-life balance.
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Reimbursement for corrective eyeglasses.
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Team-building and integration events.
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Opportunities to engage in charity and community initiatives.
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