technical services coordinator

2 dni temu

Łódź, Łódź Voivodeship, Polska McCormick & Company Pełny etat 30 000 zł - 60 000 zł rocznie

TECHNICAL SERVICES COORDINATOR

RESPONSIBILITIES:


•    McCormick Regulatory Services Mailbox management – monitoring all incoming e-mails, maintaining e-mails categorization, placing e-mails in appropriate folders.

•    Requests assignment to appropriate Technical Shared Services department by creating ServiceNow ticket or to other McCormick departments via e-mail.

•    In-Out requests management for Standard McCormick Documentation requests as per agreed SLAs.

•    Bundle & Send process management for completed multitask requests as per agreed SLAs.

•    McCormick Regulatory Services Daily Meeting management & coordination of appropriate work prioritization based on Business Partners feedback; proactive and reactive communication to TSS all information impacting work prioritization, for example deadlines updates.

•    McCormick Regulatory Services Daily Activities Tracker Management – keeping track of all incoming requests including date when action completed and Service Now Ticket Number.

•    Managing proactive and reactive communication with internal & external customers' requests in relation to expected delivery timelines and ticket tracking numbers; managing proactive communication in terms of expected service delays for multitasks.
 
CANDIDATE PROFILE:

•    Technical Education Diploma in Food Science or related discipline.

•    Internship in Food Industry, Customer Service, or similar area.

•    Experience with Power BI and Power Apps would be considered an asset.

•    Good analytical skills.

•    Organized, methodical, detail oriented and ability to multitask.

•    Able to prioritize and manage time effectively.

•    Proactive and flexible approach.

•    Good oral and written communication skills.

•    Ability to work effectively across the business functions and work effectively as part of a team.

•    Ability to support projects related activities.

•    Critical thinking & problem solving.

•    Fluent English.

•    Intermediate level of computer literacy (specifically Excel, SAP, Outlook and ServiceNow desirable).

At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyone's contributions and do what's right for our business, our people, our communities and our planet. Join us on our quest to make every meal and moment better.

Founded in Baltimore, MD in 1889 in a room and a cellar by 25-year-old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than $6 Billion in annual sales., the Company manufactures, markets and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers.

While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 50 locations in 27 countries and 135 markets in Asia-Pacific, China, Europe, Middle East and Africa, and the Americas, including North, South and Central America with recognized brands including KAMIS.

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