Customer Service Advisor with Dutch
5 dni temu
Position: Customer Service Advisor with Dutch
Industry: Travel
Start: Immediately
Contract type: Labour contract for full-time (160 working hours per month)
Work model: Full office work
Location: Katowice
Tasks:
- Responding to customers via phone, chat, and e-mail (outbound and inbound).
- Support customers with travel difficulties.
- Change the reservation both in time and destination, change of personal data
- Advise partners on flights, products, prices, fares, rules, and online services
contributing to the success of our client.
- Dealing with cancellations and refunds
Requirements:
- Dutch C1 and English B2 (both spoken and written)
- Excellent technical skills (MS Office, Browsers, general computer skills)
- Positive energy, enjoy communicating with customers and colleagues
- Previous experience in Customer service, digital service platforms and CRM tools is
an advantage
What do we offer you?
- Work for the largest, well-known company
- Salary: 9000 PLN gross monthly
- 1st contract probation 3 months (training is paid from day 1).
- Private medical care (Luxmed),
- Group insurance program, sports, and leisure program (My benefit),
- A very dynamic and international work environment with plenty of career
opportunities,
- Social activities, events, and celebrations,
- Multinational environment.
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