Compliance Content Moderator with Polish

6 dni temu

Kraków, Lesser Poland Cognizant Pełny etat

Work mode
l:
Work from the office in Cracow
Earliest possible start date: December 1, 2025
What We Do
We are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.

Cognizant Poland offices are located in Gdańsk, Wrocław, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant

About The Role
You will be responsible for reviewing the intent and accuracy of user-submitted content to ensure the quality of map data. This includes evaluating reviews, photos, and location updates. Using internal policies and systems, you will assess the provided evidence and, based on critical thinking, decide whether to approve or reject the content.

What You Will Do

  • Handle and resolve customer complaints, identifying and escalating priority issues, when necessary,
  • Review content according to established processes and make informed moderation decisions,
  • Provide constructive feedback to improve the product, processes, and policies where applicable.

Requirements

  • Proficiency of Polish at min. B2/C1 level and English at C1 level,
  • Experience working in a BPO environment,
  • Attention to detail,
  • Good analytical & coordination skills are essential,
  • Ability to perform in adverse situations,
  • Flexible to adapt to any changes in the organization / process,
  • Quick learner and tech-savvy in understanding new systems and tools,
  • Ability to work in a multicultural environment.

What We Offer

  • Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefit,
  • Open-minded and multinational environment,
  • Opportunity to be part of a global organization focused on development,
  • Professional development and clear career path,
  • Training & development opportunities.

For more information about us, visit Cognizant Poland.

If you are looking for another opportunity and are interested in the company, do not hesitate to apply online

Important Notice: We appreciate your interest in joining our company. Due to the high volume of applications, only candidates selected for an interview will be contacted.

We thank you for your understanding and wish you the best in your job search.

Stay up to date with our recent events – follow us on LinkedIn or Facebook.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Due to Client security requirements in the project, it is a condition of your employment in the position offered to present a valid NFC-enabled ID card (i.e. an e-chip-enabled ID/Passport) and undergo the Client mandated ID check as a part of the Client onboarding to the project. If the above requirement is not fulfilled Cognizant will be entitled to cancel this offer and not enter into an employment agreement with you or, in case the employment agreement is signed with you prior to completion of the abovementioned verification, terminate your employment. The Client being the data controller responsible for this specific verification process will contact you separately to provide you with more detailed information in this regard.

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