Customer Service Representative with German

4 dni temu

Gdańsk, Pomerania, Polska Arrow Electronics Pełny etat
Position:Customer Service Representative with GermanJob Description: Job Description

The Amazing Customer Service team in Gdansk is now hiring The team is built of more than 100 Customer Service Representatives, 7 team leaders and 1 manager. They are a pretty big team, however, the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you


ABOUT THE ROLE

The Customer Service Representative is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with a clean order load. From order load, the Customer Service Representative takes care of backlog management actions through order to invoice process and delivery of parts to nominated customers. Customer Service Representative also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.

WHAT WILL YOU DO:

  • Order to Invoice process.
  • Communication with Customers, Suppliers and delivering after-sales service for Business Customers (telephone, mail).
  • Order Management.
  • Managing and handling of all relevant backlog alerts.
  • Managing and responding to all requested customer backlog changes.
  • Close cooperation with other departments like Sales, Assets and Logistics.
  • Driving On-Time-Delivery performance in line with customer and company goals.
  • Generating customer satisfaction.
  • Driving efficiency.

WHO YOU ARE:

  • German + English on min. B2/C1 level (both spoken and written).
  • At least 1-2 years of Customer Service and Order Management or Customer  Material Return and Claims handling experience
  • Good knowledge of MS Office, Excel is a plus
  • Accountability
  • Communication and coordination skills
  • Customer-oriented attitude
  • Team player
  • Good daily work organization and prioritizing tasks


WHAT WE OFFER:

  • Permanent contract with 3 months probation period.
  • Interesting career development opportunities in a quickly growing environment.
  • Premium Medical Care program + Dental Package.
  • MyBenefit System (including MultiSport Card & vouchers).
  • Dynamic environment with a friendly work atmosphere.

WHO WE ARE:
As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides.
 

Submit your CV in English.
 

Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.

 
#LI-LR1
#LI-Hybrid

Location:PL-Gdansk, Poland (Aleja Grunwaldzka)Time Type:Full timeJob Category:Sales

  • German Customer Service Representative

    4 dni temu

    Gdańsk, Pomerania, Polska speakit Pełny etat

    Are you fluent in German and passionate about delivering exceptional customer experiences? Join our dynamic team in Gdańsk, Poland, as a Customer Service Specialist supporting Airbnb users. In this role, you'll be the first point of contact for guests and hosts, helping to create memorable travel experiences through thoughtful, solution-oriented support....

  • Customer Care Representative

    2 tygodni temu

    Gdańsk, Pomerania, Polska Hempel Pełny etat

    Would you like to be part of a global and diverse Customer Care team?Are you a proactive person with excellent communication skills? Do you thrive in a dynamic, international environment? If so, you may be the new colleague we're looking for at Hempel.As a Customer Care Representative with German, you will play a key role in delivering outstanding service to...

  • Customer Care Representative

    2 tygodni temu

    Gdańsk, Pomerania, Polska Hempel AS Pełny etat

    Would you like to be part of a global and diverse Customer Care team?Are you a proactive person with excellent communication skills? Do you thrive in a dynamic, international environment? If so, you may be the new colleague we're looking for atHempel.As aCustomer Care Representative with German, you will play a key role in delivering outstanding service to...

  • Customer Care Representative

    2 tygodni temu

    Gdańsk, Pomerania, Polska HEMPEL Pełny etat

    Would you like to be part of a global and diverse Customer Care team?Are you a proactive person with excellent communication skills? Do you thrive in a dynamic, international environment? If so, you may be the new colleague we're looking for at Hempel.As a Customer Care Representative with German, you will play a key role in delivering outstanding service to...

  • Customer Care Representative

    2 tygodni temu

    Gdańsk, Pomerania, Polska Hempel Pełny etat

    Would you like to be part of a global and diverse Customer Care team?Are you a proactive person with excellent communication skills? Do you thrive in a dynamic, international environment? If so, you may be the new colleague we're looking for at Hempel.As a Customer Care Representative with German, you will play a key role in delivering outstanding service to...

  • Contact Service Representative

    1 tydzień temu

    Gdańsk, Pomerania, Polska Cummins Talent Acquisition Pełny etat

    We are looking for a talented Contact Service Representative to join our team specializing in Service for Aftermarket Service Poland Country Support in Gdansk, Pomorskie, PolandIn this role, you will make an impact in the following ways:Respond promptly and accurately to customer inquiries across chat, email, or phone, ensuring a positive customer...

  • Customer Service Representative

    7 dni temu

    Gdańsk, Pomerania, Polska REAL Rec Solutions Pełny etat

    We are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Poland included. You will be signing the contract directly with the Polish employer.Fast and easy recruitment processLocation: onsite in...

  • Contact Service Representative

    4 dni temu

    Gdańsk, Pomerania, Polska Cummins Pełny etat

    DescriptionWe are looking for a talented Contact Service Representative to join our team specializing in Service for Aftermarket Service Poland Country Support in Gdansk, Pomorskie, PolandIn this role, you will make an impact in the following ways:Respond promptly and accurately to customer inquiries across chat, email, or phone, ensuring a positive...

  • Contact Service Representative

    1 tydzień temu

    Gdańsk, Pomerania, Polska Cummins Europe Pełny etat

    DescriptionWe are looking for a talentedContact Service Representativeto join our team specializing inServiceforAftermarket Service Poland Country SupportinGdansk, Pomorskie, PolandIn this role, you will make an impact in the following ways:Respond promptly and accurately to customer inquiries across chat, email, or phone, ensuring a positive customer...

  • Contact Service Representative

    1 tydzień temu

    Gdańsk, Pomerania, Polska Cummins Pełny etat

    DESCRIPTIONWe are looking for a talented Contact Service Representative to join our team specializing in Service for Aftermarket Service Poland Country Support in Gdansk, Pomorskie, PolandIn this role, you will make an impact in the following ways:Respond promptly and accurately to customer inquiries across chat, email, or phone, ensuring a positive customer...