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Delivery Manager

3 tygodni temu

Warszawa, Mazovia, Polska Us3 Consulting Pełny etat

Delivery Manager:

For one of our globally leading tech clients we are urgently looking for an experienced Delivery Manager for a long contract based in Warsaw, Poland

Its paying well and my client can interview asap

Role Description:

The Delivery Manager will be responsible for overseeing application support delivery with a strong focus on Incident Management, Change Management, client relationship management, and continuous service improvement. The role ensures services are delivered in line with agreed SLAs and KPIs while maintaining high customer satisfaction.

Competencies:

  • Incident Management
  • Change Management

Essential Skills:

  • Strong experience in Incident Management and Change Management
  • Proven ability in client relationship management
  • Experience driving service improvement initiatives
  • Monitor and ensure service performance against agreed SLAs and KPIs
  • Ensure application support services are delivered as per contractual commitments

If this is you, then please do not delay in applying