Knowledge Management Lead

5 dni temu

Warszawa, Mazovia, Polska Helprise Pełny etat

Helprise is an organization that combines global reach with local talent. We work for companies that value quality, partnership, and responsibility, creating teams that really work. By precisely matching skills and business needs, we connect specialists with projects where their knowledge has a real impact. By joining us, you become part of an environment where matching is not a coincidence, but a decision.

YOU WILL

  • Lead initiatives within the knowledge management space and manage operational knowledge using engaging and innovative techniques.
  • Research and implement a new knowledge management system that improves information organization and drives higher user engagement and satisfaction.
  • Identify, classify, and track all operational knowledge, including job aids, SOPs, policies, guides, training materials, scripts, email templates, etc.
  • Partner with subject matter experts to ensure knowledge is accurate and concise, editing, adding, or removing information as needed.
  • Consult cross-functional teams to ensure requirements and practices are clearly documented.
  • Design and implement cross-functional knowledge approval processes.
  • Manage ongoing maintenance of all operational knowledge and drive continuous improvement.
  • Identify and track other knowledge management needs (technical writing, instructional design, etc.).
  • Mentor and lead employees supporting knowledge management initiatives.
  • Leverage technology to provide realistic references to the website and app, such as emulators and simulators.

YOU NEED

  • Bachelor's Degree preferred in Business, Communications, Information Science, Journalism, Library Science, or Management and/or industry-approved knowledge management certifications.
  • 4+ years of experience in knowledge management, learning and development, content creation, or other relevant areas.
  • Experience owning small to medium-sized projects.
  • Experience collaborating and owning aspects of large-scale projects.
  • Experience acting in a leadership capacity in the workplace.
  • Strong passion for learning and implementing knowledge management methodologies and tools.
  • Ability to collaborate cross-functionally; proactive and persuasive in working with other teams.
  • Experience working in fast-paced environments and implementing high-quality solutions quickly.
  • Ability to act autonomously while navigating new and ambiguous business initiatives.
  • Excellent facilitation, program management, and communication skills.
  • Experience using KM & Documentation platforms such as Confluence, Readme, Documentum, etc.
  • Experience in a regulated environment within financial services or related functions preferred, but not required.

Benefits

Work flexibility

We give you the opportunity to adjust your work to your lifestyle. We offer flexible hours as well as the possibility of remote or hybrid work, depending on the role and your preferences.

Basic benefits package

We care about the health and well-being of our employees - we provide private medical care, a MultiSport card, and life insurance.

Development on your terms

We provide an individual development budget that you can use for your professional growth. As a Lumina Learning partner, we also give you access to unique tools and the support of certified practitioners, so you can better understand your potential and strengthen your talents.

Integration and shared experiences

We regularly enjoy new experiences together and build relationships in an inspiring atmosphere. From cooking sessions, through yoga weekends in nature, to the thrill of escape rooms.

  • Knowledge Lead

    7 dni temu

    Warszawa, Mazovia, Polska Linklaters Pełny etat

    ForLinklaters Global SolutionsWarsaw, we are currently recruiting for theKnowledge Leadrole.About The TeamYou will joinLinklaters Global Solutions (LGS)as part of theBusiness Management – Knowledge team, that plays a central role in supporting the firm's legal practice by ensuring lawyers and business professionals have seamless access to high-quality...

  • Knowledge Management Lead

    5 dni temu

    Warszawa, Mazovia, Polska Helprise Pełny etat

    Helprise is an organization that combines global reach with local talent. We work for companies that value quality, partnership, and responsibility, creating teams that really work. By precisely matching skills and business needs, we connect specialists with projects where their knowledge has a real impact. By joining us, you become part of an environment...

  • Knowledge Specialist

    1 tydzień temu

    Warszawa, Mazovia, Polska Sonova AG Pełny etat

    We're seeking a Knowledge Specialist to join Sonova's CX focused Knowledge Management & Support team within Digital Experience & AI. In this role you'll resolve end-to-end Salesforce consumer, turn case insights into usable knowledge, monitor feedback, and partner with Subject Matter Experts to ensure accurate, timely resolutions and driving an...

  • Account Management Lead

    2 tygodni temu

    Warszawa, Mazovia, Polska Ovoko Pełny etat

    WHO WE AREOvoko is one of the fastest-growing e-commerce startups in Europe. We represent 5000+ scrapyard owners, car parts sellers and auto dismantlers, offering them an efficient and convenient way to serve an international audience. In our mission to make the internet a better place for the automotive aftermarket, we actively search for new ways to...

  • Lead Talent Management Specialist

    5 godzin temu

    Warszawa, Mazovia, Polska GRUNDFOS Pełny etat

    Shape the future of talent at GrundfosAre you passionate about building impactful talent strategies and creating a thriving talent ecosystem? At Grundfos, we're on a mission to empower our people and future-proof our workforce. We seek a strong and strategicLead Talent Management Specialistto drive end-to-end talent management, global talent and succession...

  • PMO ( Change/Transition management)

    7 dni temu

    Warszawa, Mazovia, Polska emagine Pełny etat

    Industry: BankingHybrid way of work: 2-3 days per week in the Warsaw's officeIntroduction & Summary:We are seeking a highly skilled PMO Consultant to lead the business and programme transition management within our organization. The ideal candidate will possess extensive knowledge in organizational change management and demonstrate a proven ability to manage...

  • Trade Management Analyst

    1 tydzień temu

    Warszawa, Mazovia, Polska UPS Pełny etat

    Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...

  • Product Change Management

    2 tygodni temu

    Warszawa, Mazovia, Polska Mondelēz International Pełny etat

    Job DescriptionAre You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.You will be in charge of projects' delivery on time, within scope and budget within Chocolate, Bakery and Gum&Candy categories. You will define the goals of a project, create a plan to meet the milestones, outline...

  • IT Senior Manager – Data Management

    2 tygodni temu

    Warszawa, Mazovia, Polska Friends And Partners Pełny etat

    Position: IT Senior Manager – Data ManagementLocation: Warsaw / HybridCompany & Position Overview:On behalf of our Client, a leading FMCG company undergoing a major Digital Transformation, we are seeking an experienced and hands-on IT Senior Manager – Data Management.This is a pivotal leadership role responsible for driving the company's data...

  • Wealth Management

    2 tygodni temu

    Warszawa, Mazovia, Polska Goldman Sachs Pełny etat

    Job DescriptionOperations – Wealth Management – KYC Senior Leader in OperationsSenior Vice President – WarsawConsumer and Wealth Management (CWM)Across Consumer and Wealth Management (CWM), Goldman Sachs helps empower clients and customers around the world reach their financial goals. Our advisor-led wealth management businesses provide financial...