IT Support Specialist

7 dni temu

Warszawa, Mazovia, Polska Elitmind Pełny etat 40 000 zł - 80 000 zł rocznie

We are looking for a skilled and motivated professional to join our IT & Security team and help us develop and maintain our environment based on Microsoft 365, Entra ID, and Intune.

If you enjoy solving problems independently, are passionate about IT process automation, and want to have a real impact on the quality and performance of the user environment, this role is for you.

What makes you a great fit?

Key technologies

Microsoft Entra ID (Azure AD) | Intune | Microsoft 365 | LAN | WAN

  • Minimum of 3 years of experience in an IT Support or IT Specialist role.
  • Strong knowledge of Microsoft Entra ID (Azure AD) and Intune.
  • Good understanding of Windows / Microsoft 365 and LAN/WAN/Wi-Fi network configuration.
  • Ability to diagnose and resolve hardware and system issues.
  • Excellent communication skills, independence, and strong organizational abilities.
  • Good command of English and Polish, both spoken and written, sufficient for working with documentation and communicating within an international team.

Nice to have

  • Microsoft certifications (e.g. Azure Fundamentals, Solutions Architect, Intune Administrator).
  • Experience with PowerShell scripting or Microsoft 365 automation.

Soft skills

  • Analytical Thinking Ability to interpret data, identify trends, and provide actionable insights to drive business decisions.
  • Problem-Solving Skills Proactively identify and resolve issues related to BI systems, ensuring smooth operations and data accuracy.
  • Effective Communication Ability to explain technical concepts to non-technical stakeholders clearly and concisely, fostering understanding and collaboration.
  • Attention to Detail Meticulous in data validation, report generation, and ensuring data quality across BI platforms.
  • Team Collaboration Strong interpersonal skills to work effectively in cross-functional teams, coordinating with IT, business analysts, and other stakeholders.
  • Adaptability and Continuous Learning Open to learning new tools and technologies in the rapidly evolving BI landscape and adjusting to changing business needs.

What will you do?

  • Provide end-user support and resolve technical issues.
  • Maintain and manage the Entra ID / Intune environment (device registration, compliance, policies, groups, profiles).
  • Configure and prepare computer hardware (Windows).
  • Collaborate with IT and Security project teams.
  • Manage hardware inventory and lifecycle.
  • Create reports and automation solutions in Power BI.
  • Participate in processes aligned with ITIL and ISO 27001 standards.
  • Maintain accurate technical and process documentation.

Our benefits

Your Journey With Us Starts Here

  • Initial Screening: If you meet our requirements, our recruiter will reach out to you for a chat about your motivations and expectations. Get ready to share your passion
  • Technical Interview: Next, you'll be invited to showcase your skills in an interview with one of our technical experts or team members. This is your chance to shine and demonstrate your expertise.
  • Final Interview: Finally, you'll have the opportunity to meet your future Team Lead. This is the perfect moment to learn more about the role, the team, and to ask any questions you might have.

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