HR Central Representative

1 tydzień temu

Gdańsk, Pomerania, Polska NOV Pełny etat
Description

About the Role

As an HR Representative you will be joining our HR Services Team based in Gdansk, Poland. This is a critical role where you will work as part of a team in offering HR support to both internal and external customers ensuring the delivery of our Service Delivery Objectives. In this role as HR Representative you will work closely with our HR Business Partners, Centres of Excellence, Managers and Employees directly to offer and maintain a high level of customer service throughout each aspect of your role in support of the business and their needs. As an HR Representative you will be able to adapt to changing priorities and requirements whilst exercising good judgement based on business need as well as be quick to identify critical information and respond appropriately.

Key Responsibilities

  • Primary responsibility is to prepare error-free written communication including e-mails and letters and escalate, as necessary, to other parties on a number of various activities.
  • Support employees throughout Onboarding, Employee Life Cycle & Termination processes.
  • Action all hires, promotions, transfers, terminations (and any other system related actions) ensuring all authorisation is received prior to processing.
  • Respond to enquiries regarding HR policy and procedure in relation to HR Central processes.
  • Gather information and record data in HR tools, monitor transaction status of Requests and escalate transactions, as necessary; in order to respond to customer enquiries.
  • Interact directly with managers, candidates and other HR staff/COE's providing support as needed.
  • Accept and route requests for assistance through all communication routes into the Team.
  • Work directly with customers to resolve recurring or standard problems.
  • Work to the team Goals and Objectives of the supporting SLA's for all work tasks that come into the shared mailbox striving for first class customer support.
  • Ensure all HR systems are up to date and accurate per processes updating HR Systems where applicable.

Qualifications & Skills

Essential Qualifications:

  • Working knowledge within an HR support function or business administration function
  • Demonstrated ability to handle multiple tasks simultaneously and work in a fast paced environment
  • Demonstrated history of achieving performance related targets (KPI's, metrics)
  • Computer literacy with Microsoft Office Suite (including good command of Microsoft Office: Excel, Word, Outlook)
  • Demonstrated use of Work Supported Systems
  • Fluency in English

Desired Qualifications:

  • Bachelor's degree in a relevant subject
  • French language skills
  • Process Development and Improvement experience
  • HR Systems including Oracle HUB
  • Analytical skills

What We Offer: At NOV, we believe in rewarding our employees for their contributions. In addition to a competitive salary, we offer a comprehensive benefits package that includes:

  • Medical Insurance: Get seen, diagnosed, and treated when you're unwell. The individual package is fully paid by NOV and comes with the flexibility to extend to your family.
  • Life and Disability: Insurance cover 24/h throughout the world.
  • Retirement: 1.5% contribution from the Employer and 2% from the Employee.
  • Multisport / MyBenefit Platform – A flexible benefits system tailored to your needs.

  • HR Central Representative

    1 tydzień temu

    Gdańsk, Pomerania, Polska NOV Pełny etat

    About the RoleAs an HR Representative you will be joining our HR Services Team based in Gdansk, Poland. This is a critical role where you will work as part of a team in offering HR support to both internal and external customers ensuring the delivery of our Service Delivery Objectives. In this role as HR Representative you will work closely with our HR...

  • HR Data Quality

    14 godzin temu

    Gdańsk, Pomerania, Polska Wärtsilä Corporation Pełny etat

    HR Data Quality & Governance LeadWärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide...

  • Payroll Manager

    2 tygodni temu

    Gdańsk, Pomerania, Polska MOWI Central Europe Pełny etat

    O nasMowi Poland to część norweskiej firmy MOWI ASA. Specjalizujemy się w przetwórstwie łososia i owoców morza. Jesteśmy największym na świecie hodowcą łososia atlantyckiego, z 20% udziałem w globalnym rynku i jako jedyny hodowca mamy własną odmianę łososia.Każdego dnia 12,200 pracowników Mowi w 25 krajach produkuje ponad 8 mln zdrowych i...

  • Junior Customer Operations Representative

    1 tydzień temu

    Gdańsk, Pomerania, Polska Arla Foods Pełny etat

    Are you passionate about creating outstanding customer experiences? Join our Customer Operations team at Arla, where we take pride in delivering exceptional service and ensuring smooth operational processes for our customers.How You Will Make An ImpactAs a Junior Customer Operations Representative, you'll play a key role in managing a blend of customer...

  • Sales representative

    1 tydzień temu

    Gdańsk, Pomerania, Polska Easy Consult Pełny etat

    For 20 years Easy Consult has been a trusted partner for domestic and international clients, delivering tailor-made HR solutions and consulting. Striving to be a market leader we are always on the look for the latest trends, staying true to our mission of building long-lasting relationships with our clients, candidates, and employees.During the last couple...

  • Koordynator ds. Administracyjnych i Wsparcia Operacyjnego

    1 tydzień temu

    Gdańsk, Pomerania, Polska Ipk Sp. z o.o. Pełny etat

    Koordynator ds. Administracyjnych i Wsparcia OperacyjnegoTwój zakres obowiązkówudział w realizacji funkcji administracyjnych w biurze centrali firmy prowadzenie sekretariatu tworzenie pism, nadzór nad obiegiem dokumentów sporządzanie raportów i prezentacji, współpraca przy organizacji szkoleń współpraca z działem księgowości i HR współpraca...

  • Team Leader – People Service

    4 dni temu

    Gdańsk, Pomerania, Polska ManpowerGroup Talent Solutions Pełny etat

    Team Leader – People Service (HR Helpdesk)Location:Gdańsk, PolandType:Full-Time | HybridAbout the RoleAs aTeam Leader – People Service, you will support the day-to-day operations of the HR helpdesk team ("Ask the People") and act as the right hand to the People Service Manager. This role plays a key part in ensuring smooth workflow coordination, service...

  • Praktykant/ka Store Support

    2 tygodni temu

    Gdańsk, Pomerania, Polska Boombit S.A Pełny etat

    We look forward to having you join our team Take a look at our job offer and see if you're ready to apply Don't hesitate to leave a contact, even if you are not 100% sure so we can contact you in the futureGdańskKogo szukamy?Interesują się branżą gier mobilnych oraz procesem ich publikacjiZnają język angielski w stopniu komunikatywnym lub dobrym...

  • Praktykant/ka do Działu Księgowości

    2 tygodni temu

    Gdańsk, Pomerania, Polska Boombit S.A Pełny etat

    We look forward to having you join our team Take a look at our job offer and see if you're ready to apply Don't hesitate to leave a contact, even if you are not 100% sure so we can contact you in the futureGdańskKogo szukamy?Mają podstawową znajomość finansów i rachunkowościInteresują się AI i technicznymi usprawnieniami procesów biurowychSprawnie...

  • Client Service Representative Associate 1

    2 tygodni temu

    Gdańsk, Pomerania, Polska State Street Pełny etat

    Purpose Of Role:Under supervision of the Team Supervisor or the Manager, the Client Service Specialist provides direct client service support to internal clients, investment managers and central support teams to ensure timely and error free-processing and facilitate the resolution of problems related to complex events.Specific Duties:PRINCIPAL TASKSEstablish...