ServiceNow Developer

Job Description
About the role:
We are looking for a proactive and technically skilled ServiceNow Developer to join our expanding team. This role is best suited for a self-driven professional who excels in agile development environments and enjoys working collaboratively to deliver scalable, high-quality solutions.

As a key contributor, you'll work across multiple business domains—including ITSM and HRSD —to build and maintain enterprise-grade applications and integrations on the ServiceNow platform. You'll actively contribute to the full development lifecycle, mentor peers, and represent development outcomes during sprint reviews and show-back sessions.

Responsibilities

• Design, build, and configure ServiceNow applications across ITSM, HRSD, and additional business workflows.
• Deliver sprint-based development aligned to agile delivery cycles and business priorities.
• Participate in end-to-end project delivery including discovery, requirements, development, UAT, go-live, and post-launch improvements.
• Develop and maintain automation using Flow Designer, Decision Designer, and other native workflow tools.
• Enhance the Service Portal and Employee Center using HTML, CSS, JavaScript, and custom widgets.
• Implement integrations with external platforms using REST/SOAP APIs, MID Servers, IntegrationHub, and scripted web services.
• Collaborate cross-functionally with analysts, product owners, vendors, and technical teams to deliver sustainable outcomes.
• Maintain accurate and clear documentation including technical specs, UAT guides, and release notes.
• Lead or support sprint reviews and show-back presentations.
• Provide second-line technical support and knowledge transfer to Tier 1 support teams.
• Apply best practices in platform administration, including ACLs, data security, and performance optimization.

Qualifications
Required:

• 5+ years of hands-on experience with ServiceNow development and administration.
• Strong expertise in ITSM, HRSD, and Legal modules.
• Proficient in JavaScript, HTML, CSS, and Glide scripting.
• Demonstrated experience with Service Portal, Employee Center, and agile delivery.
• Solid understanding of Flow Designer and integration best practices.
• Strong communication skills, with the ability to engage both technical and non-technical audiences.
• Demonstrated ability to document requirements, development outputs, and UAT steps clearly.
• Team-oriented mindset with a willingness to coach and support peers.

Preferred

• ServiceNow Certifications (e.g., CSA, ITSM, HRSD, App Engine)
• Experience developing Scoped Applications and working with IntegrationHub
• Exposure to additional modules such as GRC, CSM, or FSM

Why Join Us?
At Verisk, you'll be part of a collaborative team focused on innovation, continuous improvement, and delivering meaningful business impact. We value creativity, accountability, and the ability to grow and adapt with an evolving platform and enterprise environment.

About Us
Our People, Our Culture
For more than 50 years, Verisk has helped property and casualty insurers make smarter decisions about risk through AI-powered risk modeling, advanced analytics, and technology solutions spanning the entire policy lifecycle. We are a leading strategic data, analytics, and technology partner to the global insurance industry, guided by core values of learning, caring, and results while maintaining the highest ethical standards as stewards of the industry's most comprehensive datasets. Learn more about Verisk and what we are doing within the insurance industry.

When you join Verisk, you become part of a diverse global team with over 7,500 professionals in 30 plus countries, making work that matters. We're certified by Great Place to Work, reflecting our commitment to inclusivity, employee engagement, and wellbeing. At Verisk, your growth is a priority—from professional development and tuition benefits to a supportive, flexible workplace culture, we support your continued growth.

Our Culture
: Explore our inclusive, people-first culture that fosters innovation, collaboration, and belonging.

Awards & Recognition
: See why Verisk is consistently recognized as a Great Place to Work around the world.

Our Businesses
: Learn about the diverse industries we serve — from insurance and energy to financial services and beyond.

Life at Verisk
: Discover what it's like to work at Verisk through employee stories, team highlights, and culture moments.

Careers at Verisk
: Join a global team of problem-solvers and innovators doing meaningful work that's shaping the future of industries. Whether you're just starting out or looking to take your career to the next level, Verisk offers growth, purpose, and a people-first culture

Let's build something meaningful together

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk's minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

At Verisk, we provide a competitive compensation package aligned with market benchmarks and individual experience, disclosed transparently in accordance with applicable pay transparency regulations. In addition to base salary, eligible roles may include a range of incentive opportunities designed based on market research and our internal grading structure.

Our benefits portfolio varies by location; however, a typical package includes medical coverage, life insurance, pension plans, and paid time off in line with local labor laws.

We also foster a work environment focused on well-being and career development. Additional perks may include wellness initiatives, fitness programs, and team-building activities.

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine, or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

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