Entry Level Customer Advisor with German

1 tydzień temu


Kraków, Lesser Poland HRS Deutschland GmbH Pełny etat 35 000 zł - 40 000 zł rocznie

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients.

Our partner is an international digital services provider. Per their newest project in telecommunications, they are looking for a:

Entry Level Customer Advisor with German

Main Responsibilities:

  • Provide prompt and adequate support to customers via phone and email, ensuring a high standard of customer satisfaction;
  • Identify opportunities for upselling or cross-selling of service or device, while exploring the customers' current needs;
  • Consult customers about their contacts, plans, and bill management;
  • Maintain up-to-date knowledge of the company's offerings, policies, and procedures.

The Client Offers:

  • Competitive salary;
  • Monthly performance-based bonuses;
  • Uncapped sales bonus;
  • Rotational schedule;
  • Part-time or full-time employment;
  • Structured onboarding and full training to set you up for success;
  • Sports card;
  • Meal discount card;
  • Access to language classes and qualification courses;
  • Modern and inclusive work environment with strong team spirit;
  • Additional health insurance;
  • Clear career growth path and ongoing coaching & development.

Job Requirements:

  • Fluency in German (B2/C1);
  • Very good level of English (B2);
  • Customer-related experience;
  • Availability to work at the office location in Kraków, Poland;
  • Availability to work on shifts.

Apply and you will get the full broad information about your possibilities with HRS International

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

Job Type: Full-time

Pay: 8,500.00zł - 9,000.00zł per month



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