Customer Service Specialist

3 dni temu


Poznań, Greater Poland MKS Instruments Pełny etat

A day at MKS :

We are looking for our next Customer Service Specialist in our company MKS ATOTECH based in Poznan (Hybrid mode) for one year and half (short term contract until june 2027).

You will make an impact by :

  • Order fulfillment and customer contact
  • Issuing VAT invoices in the SAP system and other sales-related documents
  • Collaborating with a transport company to fulfil forwarding orders
  • Collaborating with technical and sales representatives
  • Maintaining records of sales support documents
  • Supporting the logistics department in ongoing tasks (including contact with production units, cooperation with suppliers, order monitoring, acceptance of deliveries, etc.)
  • Collaborating with the logistics operator in terms of warehousing and distribution
  • Organizing urgent shipments
  • Regularly clarifying warehouse discrepancies (stock comparison)
  • Handling and registering complaints regarding the logistics operator

Your profil :

  • Higher education in commerce, business, administration, logistic or any relevant field
  • Fluent Polish, both spoken and written
  • Conversational English
  • Experience in a similar position is desirable
  • Positive attitude and Open-mindedness
  • Ability to interact effectively and efficiently with internal clients and external partners
  • Precise and well-organized workflow, good work documentation
  • Proficiency with MS Office (especially Word, Excel, and Outlook)

We can't wait to meet with you

#LI-MD1

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to various export control regulations.  Applicants for these positions may be limited (by, for example, their countries of citizenship, country of origin, or immigration status) where required by law or governmental contact, and/or employment made contingent upon the issuance of appropriate governmental licensing.

MKS Inc. and its affiliates and subsidiaries ("MKS") is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies.  MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at:  .

If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role



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