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Dutch-speaking Customer Service Consultant

3 tygodni temu

Warszawa, Mazovia, Polska TP Pełny etat

Dutch-speaking Customer Service Specialist

Hybrid mode

Hi

Have you ever done laundry at work?

Strange?... With us it's normal

We support customers of one of the largest manufacturers of home appliances/ RTV equipment/ IT equipment, and we have so much equipment in the office that you will almost feel at home.

Tasks:

  • Provide technical support to equipment users
    via incoming calls.
  • Diagnose and resolve technical problems.
  • Providing information on products and their functionality.
  • Entering requests into the system.

Our requirements:

  • Very good command of
    Dutch
    ,
  • Good command of
    English
    ,
  • Basic knowledge of household appliances (i.e. refrigerator, washing machine, TV).
  • Communicativeness, willingness to learn.
  • Ability to type quickly on a computer keyboard.
  • Availability for a
    minimum of 120 hrs per month.

We recruit remotely Learn about the stages of recruitment:

  1. Screening - initial phone or e-mail contact.
  2. Language test.
  3. Online interview via Teams.
  4. Information for you on our decision.

What we offer:

  • Civil contract with a rate of
    PLN 56,00 gross/hour.
  • Bonus system:
    after reaching the appropriate tenure and KPIs, +2 PLN gross per hour, then +4 PLN gross.
  • The possibility of arranging a convenient collaboration schedule; the project works on
    Monday-Friday, 8:30 - 18:00.
  • The possibility of switching to
    hybrid work after 2 months:
    after training and the first month of independent work with good performance and obtaining the manager's permission. How do we understand hybrid work?
    3 weeks from home, 1 week from the office.
  • Access to the
    MyBenefit
    platform, where you can exchange the points you receive each month for private medical care, sports card, shopping codes, cinema tickets, and much more.
  • Opportunities for
    personal and language development
  • internal training and free access to a language learning platform are available.
  • Opportunity to grow within the company's structures -
    we specialize in identifying talent
    among our agents through internal recruitment. This is a chance for you to build a career path.

Join us and apply today