OtC Specialist with Dutch
2 miesięcy temu
Katowice
NR REF.: 1187718
Responsibilities:
- Credit control tasks - contact customers in Dutch regarding overdue accounts, cash application, reconciliations
- Sending out reminders, chasing debts by phone and email
- Contacting with customers regarding unpaid invoices, processing direct debits mandates
- Responding to inquiries and resolving problems in a professional manner.
- Monitoring the overall collection progress and reporting on issues and successes
- Preparing and distributing monthly statements
- Looking after a high-volume ledger
- Dutch - B2+/C1
- English - min. B2
- Bachelor’s degree in Economics, Finance, Business Administration (or similar)
- 2-3 years of experience working in Customer Service area
- High communication skills
- 1-2 years of working experience in AR/OTC (Collections) area
- Experience in SSC/BPO environment
- Full-time, Monday to Friday
- International environment
- REMOTE WORK from Poland, office in Katowice
- Package of benefits
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