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Customer Care Specialist with German

4 miesięcy temu

Warszawa, Polska HAYS Pełny etat
Customer Care Specialist with German
Warszawa
NR REF.: 1178351

CUSTOMER CARE SPECIALIST Z JĘZYKIEM NIEMIECKIM Dla naszego Klienta, międzynarodowej firmy i lidera w branży car rental / leasing, poszukujemy kandydatów na stanowisko CUSTOMER CARE SPECIALIST.

Warunek konieczny to znajomość języka niemieckiego na poziomie minimum C1.Główne zadania na tym stanowisku:
  • Przyjmowanie zleceń od niemieckojęzycznych firm, które mają siedzibę w Niemczech / Austrii /Szwajcarii
  • Przyjmowanie zleceń przez telefon oraz poprzez systemy E-Mail/Online od firm ubezpieczeniowych, firm assistance/leasingowych oraz koordynacja realizacji usługi.
  • Realizacja wszystkich uzgodnionych z klientem procedur (assistance, ubezpieczenia, leasing).
Oczekiwania związane z tym stanowiskiem:
  • Wykształcenie min. średnie (mile widziane wykształcenie wyższe)
  • Biegła znajomość języka niemieckiego - minimum C1.
  • Co najmniej konwersacyjna znajomość języka angielskiego - B1
  • Znajomość pakietu MS Office na poziomie użytkownika (Word, Excel, Outlook)
  • 6 -24 miesięcy doświadczenia na podobnym stanowisku
  • Mile widziane są również osoby bez doświadczenia ale ze znajomością języka niemieckiego C1. 
  • Wysoko rozwinięte umiejętności komunikacji pisemnej i werbalnej w języku niemieckim
Firma oferuje:
  • Atrakcyjne wynagrodzenie na umowie o pracę oraz system premiowy
  • dofinansowanie do karty Multisport
  • dofinansowanie do opieki medycznej
  • nagrody jubileuszowe w postaci finansowej oraz dodatkowych dni wolnych
  • coroczne nagrody świąteczne
  • coroczne podwyżki
  • dofinansowanie do wakacji
  • zniżki na wynajem aut
  • praca hybrydowa
  • dodatkowe dni wolne 24 i 31 grudnia
  • możliwość rozwoju w międzynarodowej firmie, która jest liderem na rynku
  • odpowiednie szkolenia związane z zajmowanym stanowiskiem



Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.

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Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.