concentrix germany

Concentrix in Katowice is seeking a Customer Support Specialist with German to assist German-speaking customers and deliver top-tier service before and after purchases.You will handle inquiries, offer product advice, manage calls, and maintain precise records while collaborating with an international team. Fluency in German (C1) and English (B2) are...

Concentrix in Katowice is hiring to provide technical support via phone, email, and chat for German and English-speaking customers. You will diagnose issues, guide setup and maintenance, and document findings in internal systems.The role requires strong technical aptitude, Windows/MS Office knowledge, and excellent communication. This full-time office...

Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core Responsibilities Responsible for the day-to-day supervision of a group of call center...

About the role: Join an international technical support team supporting customers of a leading manufacturer of innovative garden equipment, robotic lawn mowers, and power tools. As a Customer Service Technical Specialist, you will help customers troubleshoot product-related issues, provide guidance on product functionality, and ensure a high-quality customer...

DeLonghi Customer Service advisor with GermanMiejsce pracy: KatowiceYour responsibilitiesServe as a brand ambassador, handling incoming and follow-up customer enquiries via phone, web form, or web chat.Providing customer support in German and English.Follow established procedures to address customer needs promptly and professionally.Process warranty claims...

Team Lead with GermanMiejsce pracy: KatowiceYour responsibilitiesEssential Functions/Core ResponsibilitiesResponsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirementsEffectively coach direct reports on their performance on a...

Concentrix Corporation in Katowice, Poland is seeking a Team Leader to supervise a customer service team, coach high performers, and ensure exceptional customer experience. You will drive KPI attainment, lead performance reviews, and manage attendance while aligning with client expectations.The role requires German and English at C1/C2 levels, proven...

Concentrix in Katowice is seeking a Customer Technical Service specialist to support German-speaking customers and troubleshoot product-related issues across phone, email, and chat channels.The role requires fluency in German (C1) and English (B2), plus a strong technical mindset and excellent communication skills. Relocation support and an attractive...

Concentrix is looking for a Customer Service Specialist with German language skills. The role involves handling calls in German and English, providing multichannel support, and documenting e-commerce complaints.You will interact with customers while maintaining high satisfaction levels and professionalism. Requirements include German C1/C2, Polish C1/C2,...

Concentrix CVG International sp. z o.o. in Katowice seeks a Quality Evaluator with German to monitor and evaluate customer interactions (calls, emails, chats) for quality against standards.The role includes providing feedback, supporting calibration efforts, and driving continuous improvement. The ideal candidate has 1+ year in a similar role, fluent German...

Provide technical support via phone, email, and chat.Diagnose and troubleshoot issues related to products, accessories, mobile applications, and connected devicesGuide customers through product setup, installation, configuration, and maintenance.Identify root causes of technical issues and determine appropriate solutions.Escalate complex cases to specialized...

Job Title: Quality Evaluator with German Job Description The Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards and providing insight to...

Concentrix CVG International sp. z o.o. in Katowice is seeking a Quality & Training Specialist fluent in German to ensure high-quality customer interactions and deliver effective training. The role combines quality auditing of calls and chats with hands-on coaching of agents to raise performance.The successful candidate will monitor interactions, analyze...

Team Lead with German Job DescriptionThe Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core ResponsibilitiesResponsible for the day-to-day supervision of a group...

Customer Service Specialist with German (work from home) Job Description Your responsibilities Serve as a brand ambassador, advise customers on hygiene and birth-control products Responding to inbound and making outbound calls (in German / English) regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack) Providing...

Concentrix CVG International sp. z o.o. in Katowice seeks a Team Lead to supervise a group of call center associates and drive performance. You will coach, motivate and hold the team accountable to achieve weekly KPIs in a hybrid work setting.Fluency in German (C1/C2) and English is required. The role demands strong communication, multitasking, and...

Providing technical support to customers via phone, email, and chat Diagnosing and troubleshooting issues related to products, accessories, mobile applications, and connected devices Guiding customers through product setup, installation, configuration, and maintenance Identifying root causes of technical issues and determining appropriate...

Concentrix in Szczecin, Poland, is seeking a Back-office Customer Support Specialist with German and English (both C1) to join a dedicated team. You will handle written communications for the German market, resolve issues, process refunds, and ensure GDPR-compliant handling with precision.The role requires on-site availability, a fast typing pace (150+ wpm),...

Banking Customer Care Specialist with German Join to apply for the Banking Customer Care Specialist with German role at Concentrix. 2 days ago. Be among the first 25 applicants. Responsibilities Helping customers on the front line with their financial challenges Finding solutions and delivering top-quality service Building relationships and positive...

Job Title: Quality & Training Specialist with German Job DescriptionWhy Join Us?Make a direct impact on service quality and business performanceDevelop and coach employees to reach their full potentialWork closely with Operations, Leadership, and Client teamsGain exposure to both Quality and Learning & Development functionsEnjoy career growth opportunities...