genesys

We are seeking an experienced Genesys Cloud CX Architect to design, develop, configure and maintain customer experience and contact center solutions using the Genesys Cloud CX platform. This role involves building Architect flows, integrating systems, configuring routing strategies and ensuring optimal platform performance to support business...

Accenture is seeking an experienced Contact Center Implementation Consultant with strong Genesys Cloud CX expertise to design, configure, and implement modern cloud-based contact center solutions. You will work with stakeholders, analyze requirements, and deliver end-to-end deployments across Europe and the Middle East, with travel to client sites as...

Accenture Poland is seeking an experienced Contact Center Implementation Consultant with strong Genesys Cloud CX expertise to design, configure, and implement modern cloud-based contact center solutions for enterprise clients. You will work closely with business stakeholders, customer service teams, and technical experts to deliver end-to-end projects and...

EPAM Systems is seeking an experienced Genesys Cloud CX Architect to design, develop, configure and maintain customer experience and contact center solutions using the Genesys Cloud CX platform. The role includes building Architect flows, integrating systems, configuring routing strategies and ensuring optimal platform performance to support business...

We are looking for a skilled Lead Genesys Cloud CX Engineer to architect, build, configure and support customer experience and contact center solutions on the Genesys Cloud CX platform. In this position, you will create and architect flows, connect systems, set up routing strategies and safeguard optimal platform performance in alignment with business...

At least 2 years of hands-on experience supporting Genesys Cloud CX Experience with voice network engineering, administration, configuration, and troubleshooting Practical experience integrating third-party systems and services using REST APIs or other API technologies Strong knowledge of network architecture, design, configuration, operations, and...

Voice Network Engineer – Genesys Cloud CX & Contact Center IntegrationsMiejsce pracy: WarszawaTechnologies we useExpectedGenesys Cloud CXSession Initiation ProtocolSession Description ProtocolVoIPVoice over IPInteractive Voice ResponseNetwork RoutingAudio CodecsOptionalAWSAzure DevOpsAbout the projectWe are looking for an experienced Senior Voice Network...

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a...

We are looking for an experienced Senior Voice Network Engineer specializing in Genesys Cloud CX and Contact Center Integrations to join a team responsible for developing and maintaining global voice and digital communication infrastructure.The project focuses on establishing and supporting a reliable, scalable voice network that...

Miratech is seeking an experienced Contact Center Test Engineer to ensure quality, reliability, and release readiness of enterprise contact centre platforms at scale. You will validate solutions across Genesys Cloud, Genesys Engage, telephony components, and AI-enabled channels, working with distributed teams in a regulated environment.Join a ForeverRemote...

EPAM Systems in Poland seeks a Lead Genesys Cloud CX Engineer to architect, configure and support customer experience solutions on the Genesys Cloud CX platform. You will design IVR flows, set up routing and ensure platform performance in line with business goals.You will collaborate with development teams, deliver L2/L3 support, and implement integrations...

We are looking for an experienced Telecommunications Support Engineer to join our fast-growing business within the CTO Connectivity Department. As part of a global team, you will provide essential end-user support, ensuring that IT services operate smoothly 24/7 throughout the year. Your role will involve troubleshooting and resolving technical issues,...

As a recruitment company, DCG understands that every business is powered by experienced professionals. Our management style and partnership approach enable us to meet your needs and provide continuous support. Due to our ongoing growth and the large number of recruitment projects we undertake for our partners, we are currently looking for: Contact Center...

As a recruitment company, DCG understands that every business is powered by experienced professionals. Our management style and partnership approach enable us to meet your needs and provide continuous support. Due to our ongoing growth and the large number of recruitment projects we undertake for our partners, we are currently looking for: Contact Center...

Dla naszego Klienta poszukujemy osoby z doświadczeniem we wsparciu systemów telefonicznych, która dołączy do zespołu w Warszawie. Będziesz odpowiadać za bieżące wsparcie użytkowników i utrzymanie usług telefonicznych na platformie Genesys Cloud po zakończeniu głównego etapu migracji. Szukamy osoby z praktyczną znajomością telefonii VoIP,...

Description & Requirements Who we are looking for We are looking for a Senior Consultant with experience in Contact Center solutions who combines strong knowledge of Amazon Connect and/or Genesys with the ability to understand client needs and translate them into practical, commercially attractive solutions.You will work closely with clients during the...

What you'll bring: 3–5 years of relevant experience in contact center, cloud, solution design, or technical consulting Good knowledge of Amazon Connect , Genesys , or similar CCaaS platforms Understanding of contact center integrations , including CRM, WFM, ticketing systems, and AI capabilities Good understanding of cloud technologies, ideally AWS...

Stanowisko Obecnie dla naszego klienta z branży finansowej poszukujemy kandydata/kandydatki na stanowisko Telephony support specialist. Oferowane wynagrodzenie Wynagrodzenie: od 80 do 85 PLN netto/h, w zależności od posiadanego doświadczenia i kompetencji. Sprawdzisz się w tej roli, jeżeli: • Masz minimum 2 lata doświadczenia w pracy z...

Who we are looking for - We are looking for a Senior Consultant with experience in Contact Center solutions who combines strong knowledge of Amazon Connect and/or Genesys with the ability to understand client needs and translate them into practical, commercially attractive solutions. You will work closely with clients during the presales process,...

Who we are looking for - We are looking for a Senior Consultant with experience in Contact Center solutions who combines strong knowledge of Amazon Connect and/or Genesys with the ability to understand client needs and translate them into practical, commercially attractive solutions. You will work closely with clients during the presales process,...