Praca gn – Gdansk

Join our team of GN SONG who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Explore an Exciting Career at Accenture! Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies...

THE WORK: • Planning, designing and delivering customer interaction solutions across IVR, web, email, chat, SMS, and social media channels. • Serve as a subject matter expert in CCaaS platforms (Salesforce Service Cloud, Sprinklr, AWS Connect, Genesys Cloud, Nuance CXone, Microsoft Dynamics 365), providing guidance on transformation projects. •...

THE WORK: • Planning, designing and delivering customer interaction solutions across IVR, web, email, chat, SMS, and social media channels. • Serve as a subject matter expert in CCaaS platforms (Salesforce Service Cloud, Sprinklr, AWS Connect, Genesys Cloud, Nice CXOne, Microsoft Dynamics 365), providing guidance on transformation projects. •...

THE WORK: We are seeking a forward-thinking and technically astute Manager to drive business growth and deliver GenAI-powered service reinvention through Agentic AI solutions. This role is ideal for a strategic problem-solver with deep expertise in service experience design, modular AI agent design, and digital contact center processes. As a trusted advisor...

THE WORK: • Join our Strategy practice as part of Cost & Profitability Reinvention team and play a key role in shaping the future of leading organizations. • Work with global clients across industries to redesign cost structures, optimize end-to-end value chains, and improve capital deployment. • Drive profitability and productivity interventions at...

THE WORK: The ideal candidate combines strong business consulting skills with hands-on knowledge of leading e-commerce platforms such as Salesforce Commerce Cloud, Adobe Commerce (Magento), and Shopify. • Advise clients on e-commerce strategy, operating models, and digital commerce transformation initiatives. • Analyze current business processes and...

THE WORK: Join Accenture Strategy's Global Network, M&A and Private Equity Consulting team, a high-impact practice helping leading Private Equity (PE) investors and corporate clients shape, evaluate, and execute complex transactions. We work across the full deal lifecycle – from target screening and due diligence through Day 1 readiness, merger...