itil

A recruitment company is seeking a Service Transition Manager in Poland. This role involves supporting the service transition function, driving transition activities, and ensuring effective stakeholder communication. Ideal candidates should have experience with complex organization structures, knowledge of banking or IT processes, and strong facilitation...

Engenious in Kraków is seeking an experienced professional to fill a dual role of Service Manager and Project Manager. This position requires proactive ownership of service management and delivery activities, collaborating closely with business stakeholders.The ideal candidate will possess a strong understanding of ITIL practices and have experience in...

AmRest Holdings SE poszukuje doświadczonego specjalisty ds. zarządzania incydentami w Warszawie. Osoba na tym stanowisku nadzoruje procesy incydentów, kieruje zespołem i raportuje do kadry kierowniczej, dbając o zgodność z ITIL i DORA.Wymagane 2 lata doświadczenia, dobra znajomość ITIL, DORA oraz język angielski na poziomie min. B2. Praca w modelu...

Work Life Group NL in Warsaw is seeking an IT Infrastructure & Operations Lead (Hands-on Azure, Cloud & ITIL) to own and optimize IT operations across Poland and Hungary, with a focus on Azure, cloud infrastructure, and ITIL‑based service delivery. This hands-on role requires proactive troubleshooting, incident resolution, and collaboration with external...

Advatech Sp. z o.o. w Cieszyn? We Wrocławiu poszukuje doświadczonego Specjalisty Service Desk. Zakres obejmuje przyjmowanie i koordynację zgłoszeń w ITSM, realizację zadań L1 we współpracy z klientem i serwisem producenta, diagnostykę środowisk IT oraz nadzór nad SLA.Wymagamy co najmniej 2 lat w IT, znajomość ITIL, Jira/ServiceNow, angielski...

Firma Ihar poszukuje Starszego Specjalisty w Dziale Administracyjnym do pracy w Radzikowie k/ Błonia. Osoba ta będzie odpowiedzialna za administrację systemem zakupowym oraz wsparcie użytkowników w zakresie obsługi platformy. Wymagana wiedza z zakresu zasad funkcjonowania systemów, doświadczenie w administracji i zdolności analityczne. Oferujemy...

Jit Team in Poland is seeking a seasoned IT project manager to lead release management for a scalable financial platform. The role is hybrid from Gdynia, with 2–3 days per week in the office.You will coordinate the release roadmap, plan parallel deployments, and ensure go-live and handover activities, while engaging with cross-functional teams and...

Tallence Services Poland sp. z o.o. in Lublin sucht einen erfahrenen (Senior) Service Operations Manager, der den operativen Betrieb von IT- und Telekommunikationsdiensten in Europa überwacht.Sie koordinieren tägliche Serviceprozesse, sichern SLA-/OLA-Einhaltung und arbeiten eng mit technischen Teams zusammen, um hohe Verfügbarkeit und Servicequalität zu...

As a recruitment company, DCG understands that every business is powered by experienced professionals. Our management style and partnership approach enable us to meet your needs and provide continuous support. Due to our ongoing growth and the large number of recruitment projects we undertake for our partners, we are currently looking for: Service Transition...

Seargin in Poland is seeking a Change Enablement professional to drive ITIL-aligned change management, governance, and risk reduction across the organization.You will coordinate CAB processes, tailor policies, maintain the ITSM calendar, and monitor RFCs end-to-end while partnering with service owners and IT leadership. This role requires prior ServiceNow...

ERGO Technology & Services S.A. (ET&S) in Warsaw seeks a seasoned Major Incident & Problem Manager to coordinate restoration of critical IT services, manage incidents per global guidelines and drive service improvements.You will monitor metrics, communicate with senior stakeholders and collaborate with global teams to enhance resilience. The role requires...

WLG is seeking a hands-on configuration and change manager to own CMDB records, baselines and CI relationships for a NATO CIS support unit in Bydgoszcz. You will manage the change lifecycle, licensing records and audit-ready documentation, coordinating with technical staff and management to keep activities moving.Responsibilities include handling ITSM...

WLG in Bydgoszcz seeks an IT coordination professional to own configuration and change management for a NATO CIS unit. You will manage baselines, CI relationships, change lifecycle and licence records to ensure exercise readiness.You will coordinate between technical staff, stakeholders and management, producing documentation and audit-ready reports while...

Wlgroup is seeking a hands-on IT Infrastructure specialist to own IT infrastructure and service delivery across Poland and Hungary. You will support ~200 users in a hybrid Azure-based environment, coordinating external providers and driving ITIL-based service improvements.The role emphasizes practical technology work, ownership, and impact on service quality...

A global technology firm in Katowice is looking for an IT support specialist to manage and enhance virtual desktop environments. This role involves ensuring stable operations, providing 2nd-level support, and managing service workflows. Candidates should have experience with Citrix Cloud VDI management, PowerShell skills, and a solid grasp of ITIL processes....

Wiodąca firma w obszarze IT, z siedzibą w Warszawie, poszukuje specjalisty, który posiada 4-6 lat doświadczenia w IT Operations oraz Service Desk. Kandydat powinien znać AD/Azure AD, M365, Intune oraz PowerShell. Do jego zadań będzie należało kierowanie zespołem Service Desk, projektowanie i wdrażanie procesów ITIL, nadzorowanie SLA/KPI oraz...

Sharp Brains in Kraków is seeking an IT support specialist to deliver end-user desktop and laptop assistance across Windows environments. You will handle IMAC tasks, OS imaging, patching, and hardware replacements while using SCCM, Intune, and ServiceNow for ticketing and asset tracking.You will provide remote and deskside support for MS Office, VPN...

Dołącz do Kuchni Vikinga – największego dostawcy dań gotowych w Polsce!Poszukujemy doświadczonego lidera na stanowisko Team Leader, który obejmie operacyjny nadzór nad zespołem Service Desk (4 Młodszych Administratorów), obsługującym około 500 użytkowników końcowych.Twój zakres obowiązkówOperacyjne zarządzanie pracą zespołu...

Wiodąca firma IT w Polsce poszukuje specjalisty ds. zarządzania incydentami do pracy w Poznaniu. Osoba na tym stanowisku będzie odpowiedzialna za kontrolę incydentów zgodnie z ustalonymi SLA oraz współpracę z zespołem wsparcia. Wymagane jest wykształcenie techniczne oraz minimum roczne doświadczenie w obszarze Incident management. Oferowane są...

Linklaters LLP in Warsaw is recruiting for a Service Governance Assistant to support ITIL governance, documentation, and continual improvement across multiple ITIL practices. The role offers exposure to Asset, Capacity, Reporting, and Service Catalogue management, with opportunity to engage with MSPs and internal teams.The successful candidate will learn...