software helpdesk

Ogłoszenie archiwalne, może być już nieaktualne.Zakres obowiązkówPraca w aplikacji helpdesk do przepływu zgłoszeń i udzielania odpowiedzi, przedstawiania rozwiązań opisanych przez zespół IT.Przyjmowanie zgłoszeń od klientów (mailowych oraz telefonicznych), a następnie ich poprawne rozdzielenie na te, które mają zostać opracowane przez...

HELPDESK with SERBIANCracow – REMOTE JOB !FOR OUR CLIENT WE ARE LOOKING FOR SERBIAN SPEAKERResponsibilitiesProvide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc.Follow-up on closed service requests to insure customer satisfactionAssist in...

HELPDESK with GERMANCracow – REMOTE JOB !7000 pln grossFOR OUR CLIENT WE ARE LOOKING FOR GERMAN SPEAKERResponsibilitiesProvide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc.Follow-up on closed service requests to insure customer...

TasksProviding first-line IT support to employeesReceiving and handling support requests (ticketing system, phone), including their classification and resolutionIndependently resolving day-to-day technical issuesEscalating more complex cases to second-line support (internal or external)Managing user accounts, devices, and access permissionsAdministering IT...

Helpdesk Technician with Spanish or German ABOUT THIS ROLE As a Helpdesk Technician, in Technical Support team, your role will be delivering high-quality customer service and efficiently resolving basic technical issues. PERKS & BENEFITS - Hybrid work mode (3 times per week from office) - Language courses - Udemy e-learning platform - Medical care...

HCLTech in Krakow is seeking an IT Helpdesk Analyst to provide first-line support for hardware, software and network issues in Dutch and English. You will document incidents in the ticketing system and coordinate with technical teams for swift resolutions.The role requires a Bachelor’s degree in IT or related field and strong Dutch/English communication...

HCLTech is seeking a Senior IT Helpdesk Analyst to support German-speaking customers from Krakow in a hybrid role. You will assist with hardware, software, and network incidents, guiding users through corrective steps and coordinating with internal teams to resolve issues.The role requires 1 year of IT/customer service experience, fluent German (B2) and...

Diebold Nixdorf is seeking a proactive helpdesk specialist in Poland to support inbound customer requests. You will diagnose and resolve hardware and software issues, perform software distribution, and manage tickets while maintaining clear communication with customers.The role focuses on timely solutions and proactive engagement using remote tools to assist...

Praca na stanowisku 1st Level Support & Helpdesk Specialist with German1st Level Support & Helpdesk Specialist with GermanThe First Level Support Engineer is responsible for the remote support of our IT community e.g. client hardware, software, active directory, storage and our Office 365 environment. The role will work closely with colleagues in both our...

Lyten Poland is seeking an IT Support Specialist to be the first point of contact for a broad range of IT needs at Europe’s largest BESS manufacturing facility. Based in Gdansk, you will support employees across offices and production areas with reliable access to tools and technologies.As part of the local IT team, you will manage the helpdesk, administer...

Junior Software EngineerTwój zakres obowiązków rozwój istniejących funkcjonalności tworzenie nowych widoków i formularzy praca z API i bazą danych poprawa UX i tworzenie wersji mobilnej ...

Agro Aplikacje to nowoczesna firma software in-house. Nasze działania wspierają innowacyjne rozwiązania informatyczne niezbędne do realizacji zadań Agencji Restrukturyzacji i Modernizacji Rolnictwa. Projektujemy, upraszczamy, rozbudowujemy. Pracujemy na nowoczesnych rozwiązaniach, dbając o skuteczność realizacji naszych projektów. Stosujemy...

Diebold Nixdorf, Incorporated in Warsaw region seeks a proactive helpdesk specialist to handle inbound customer requests, diagnose hardware and software issues, and coordinate with field technicians. The role emphasizes remote support, ticketing, and knowledge-base use.You will join a multilingual team, require 5+ years in call center, French native, English...

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around AI, digital, engineering, cloud and software, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial...

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around AI, digital, engineering, cloud and software, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial...

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around AI, digital, engineering, cloud and software, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial...

Ria Money Transfer, a business segment of Euronet Worldwide, Inc., is seeking a Helpdesk Technician in Warsaw to deliver high-quality Level 1 IT support in French via phone and email. You will troubleshoot basic hardware, software, and connectivity issues and assist users with web tools and platforms.The role requires fluency in French and either Spanish or...

Description Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over...

Ria Money Transfer is seeking a Helpdesk Technician to join the Technical Support team in Warsaw. You will provide Level 1 IT support in German and English via phone and email, troubleshoot basic hardware and software issues, and handle user inquiries related to web tools.Ideal candidates have German and English fluency, prior helpdesk or customer service...

Euronet Payments Infrastructure in Warsaw is seeking an IT Support Associate to provide first-line helpdesk support for hardware, software, and connectivity issues. You will manage incidents in the ticketing system and assist with onboarding new employees.You'll configure Windows 11 devices, administer Microsoft 365 and Entra ID, support security and...