software helpdesk

Ogłoszenie archiwalne, może być już nieaktualne.Zakres obowiązkówPraca w aplikacji helpdesk do przepływu zgłoszeń i udzielania odpowiedzi, przedstawiania rozwiązań opisanych przez zespół IT.Przyjmowanie zgłoszeń od klientów (mailowych oraz telefonicznych), a następnie ich poprawne rozdzielenie na te, które mają zostać opracowane przez...

HELPDESK with SERBIANCracow – REMOTE JOB !FOR OUR CLIENT WE ARE LOOKING FOR SERBIAN SPEAKERResponsibilitiesProvide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc.Follow-up on closed service requests to insure customer satisfactionAssist in...

Kim jesteśmy? Agro Aplikacje to nowoczesna firma software in-house. Nasze działania wspierają innowacyjne rozwiązania informatyczne niezbędne do realizacji zadań Agencji Restrukturyzacji i Modernizacji Rolnictwa. Projektujemy, upraszczamy, rozbudowujemy. Pracujemy na nowoczesnych rozwiązaniach, dbając o skuteczność realizacji naszych projektów....

HELPDESK with GERMANCracow – REMOTE JOB !7000 pln grossFOR OUR CLIENT WE ARE LOOKING FOR GERMAN SPEAKERResponsibilitiesProvide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc.Follow-up on closed service requests to insure customer...

Dla naszego klienta poszukujemy kandydatów na stanowisko: IT Helpdesk Specialist       Współpraca długoterminowa.  Zatrudnienie na podstawie umowy o pracę bezpośrednio u naszego klienta.  Wynagrodzenie 8 000 - 12 000 PLN/m brutto Model pracy: (praca stacjonarna / hybrydowa – wsparcie biura Katowice, opcja do 5 dni pracy zdalnej na 2...

TasksProviding first-line IT support to employeesReceiving and handling support requests (ticketing system, phone), including their classification and resolutionIndependently resolving day-to-day technical issuesEscalating more complex cases to second-line support (internal or external)Managing user accounts, devices, and access permissionsAdministering IT...

Lyten Poland is seeking an IT Support Specialist to be the first point of contact for a broad range of IT needs at Europe’s largest BESS manufacturing facility. Based in Gdansk, you will support employees across offices and production areas with reliable access to tools and technologies.As part of the local IT team, you will manage the helpdesk, administer...

Praca na stanowisku 1st Level Support & Helpdesk Specialist with German1st Level Support & Helpdesk Specialist with GermanThe First Level Support Engineer is responsible for the remote support of our IT community e.g. client hardware, software, active directory, storage and our Office 365 environment. The role will work closely with colleagues in both our...

HCLTech is seeking an IT Helpdesk Analyst to provide first-line technical support to end users in Spanish and English from our Krakow office. The role focuses on hardware, software, and network issues, incident logging, and collaboration with internal teams to ensure swift resolutions.The ideal candidate holds a IT/CS degree, demonstrates strong...

HCLTech is looking for a Senior IT Helpdesk Analyst to support Ukrainian and Russian-speaking customers with helpdesk queries, equipment configuration, and software installations. You will be instrumental in diagnosing and resolving hardware, software, and network problems through telephone support.The ideal candidate has excellent communication skills in...

HCLTech is seeking an IT Helpdesk Analyst to provide first-line support to end users in Dutch and English from Kraków. You will diagnose hardware, software, and network issues, log incidents, and collaborate with internal teams to resolve problems.The role requires a Bachelor’s in IT or Computer Science, strong communication and customer-service skills,...

Fluency in German or Spanish(spoken and written) and EnglishPrevious experience in Helpdesk, IT support, or customer serviceBasic knowledge of IT systems, including browsers, email clients, and web-based toolsExperience with ticketing systems (e.g., Zendesk) is a plusAbility to work in a fast-paced, customer-focused environment Helpdesk Technician with...

Junior Software EngineerTwój zakres obowiązków rozwój istniejących funkcjonalności tworzenie nowych widoków i formularzy praca z API i bazą danych poprawa UX i tworzenie wersji mobilnej ...

Fluency in German or Spanish(spoken and written) and English Previous experience in Helpdesk, IT support, or customer service Basic knowledge of IT systems, including browsers, email clients, and web-based tools Experience with ticketing systems (e.g., Zendesk) is a plus Ability to work in a fast-paced, customer-focused environment Helpdesk Technician with...

Google poszukuje kandydatów na stanowisko Technical Program Manager, Pixel Core Platform Software w kategorii Helpdesk/IT admin, w Warszawa. To świetna propozycja dla osób z doświadczeniem na poziomie mid i znajomością Windows. Aplikuj do i dołącz do zespołu Google.

As part of our Global Helpdesk team this position will function as first point of contact providing day-to-day comprehensive technical support to end-users in the areas of hardware, software applications, mobile devices, and network connectivity. The successful candidate will assume full ownership of request and incident resolution, status and tracking of...

4 years in Desktop Support with solid hands on experience with a variety of operating systems, primarily Microsoft Windows 10 & 11 and Apple OS X Hands-On experience on Active Directory, Active Sync, Exchange, Apple support. Understanding of network protocols and exposure to VPN and Network Access Control troubleshooting Experience supporting applications...

4+ years in Desktop Support with solid hands on experience with a variety of operating systems, primarily Microsoft Windows 10 & 11 and Apple OS XHands-On experience on Active Directory, Active Sync, Exchange, Apple support. Understanding of network protocols and exposure to VPN and Network Access Control troubleshootingExperience supporting applications...

HCLTech is seeking a Senior IT Helpdesk Analyst to support German-speaking customers from Kraków in a hybrid work model (3 days in the office). You will diagnose hardware/software/network issues, guide clients through solutions, document cases in the tracking system, and coordinate with internal teams and vendors to resolve problems.This role requires 1...

Guidewire Software Inc. in Kraków is seeking a seasoned Helpdesk Technician to provide day-to-day technical support for hardware, software, mobile devices and network access.You will own each ticket from initial triage to resolution, maintain status updates and complete routine Helpdesk tasks. Candidates should have 4+ years in desktop support, experience...