software helpdesk

Ogłoszenie archiwalne, może być już nieaktualne.Zakres obowiązkówPraca w aplikacji helpdesk do przepływu zgłoszeń i udzielania odpowiedzi, przedstawiania rozwiązań opisanych przez zespół IT.Przyjmowanie zgłoszeń od klientów (mailowych oraz telefonicznych), a następnie ich poprawne rozdzielenie na te, które mają zostać opracowane przez...

HELPDESK with SERBIANCracow – REMOTE JOB !FOR OUR CLIENT WE ARE LOOKING FOR SERBIAN SPEAKERResponsibilitiesProvide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc.Follow-up on closed service requests to insure customer satisfactionAssist in...

Do zespołu jednej z wiodących firm z branży infrastruktury telekomunikacyjnej poszukujemy osoby na stanowisko IT Support Specialist (Helpdesk). Będziesz częścią zespołu odpowiedzialnego za bieżące wsparcie techniczne użytkowników wewnętrznych w środowisku międzynarodowym. Szukamy osoby komunikatywnej, zorientowanej na użytkownika, która...

HCLTech is looking for a Senior IT Helpdesk Analyst to support Ukrainian and Russian-speaking customers with helpdesk queries, equipment configuration, and software installations. You will be instrumental in diagnosing and resolving hardware, software, and network problems through telephone support.The ideal candidate has excellent communication skills in...

TasksProviding first-line IT support to employeesReceiving and handling support requests (ticketing system, phone), including their classification and resolutionIndependently resolving day-to-day technical issuesEscalating more complex cases to second-line support (internal or external)Managing user accounts, devices, and access permissionsAdministering IT...

HELPDESK with GERMANCracow – REMOTE JOB !7000 pln grossFOR OUR CLIENT WE ARE LOOKING FOR GERMAN SPEAKERResponsibilitiesProvide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc.Follow-up on closed service requests to insure customer...

Fluency in German or Spanish(spoken and written) and English Previous experience in Helpdesk, IT support, or customer service Basic knowledge of IT systems, including browsers, email clients, and web-based tools Experience with ticketing systems (e.g., Zendesk) is a plus Ability to work in a fast-paced, customer-focused environment Helpdesk Technician with...

Fluency in German or Spanish(spoken and written) and EnglishPrevious experience in Helpdesk, IT support, or customer serviceBasic knowledge of IT systems, including browsers, email clients, and web-based toolsExperience with ticketing systems (e.g., Zendesk) is a plusAbility to work in a fast-paced, customer-focused environment Helpdesk Technician with...

ENGİNAR- Direct&Executive Search | Outsourcing | poszukuje IT Support Specialist (Helpdesk) do obsługi bieżących problemów IT w środowisku międzynarodowym. Będziesz pracować blisko użytkowników i współpracować z zespołem w Hiszpanii.Wymagania obejmują min. 2 lata doświadczenia, znajomość Jira Software, Jira Service Management, Confluence,...

- Department: Information Technology - Employment: Young Professionals/ Graduates - Location: Katowice, Poland BOS is an international group of companies, and one of the hidden champions in the automotive industry. We develop and produce innovative mechatronic, kinematic, and plastic systems, and are a technology leader in roller blinds and sun protection...

Praca na stanowisku 1st Level Support & Helpdesk Specialist with German1st Level Support & Helpdesk Specialist with GermanThe First Level Support Engineer is responsible for the remote support of our IT community e.g. client hardware, software, active directory, storage and our Office 365 environment. The role will work closely with colleagues in both our...

Junior IT Support Technician (Onsite) - Gdańsk, Poland Budget: PLN 110,000 gross annual base (~PLN 9,200/month) + benefits About us Accuris was formed in May 2023 through the combination of S&P Engineering Solutions (formerly part of IHS Markit) and Techstreet, bringing together over six decades of leadership in engineering standards, technical content, and...

Junior Software EngineerTwój zakres obowiązków rozwój istniejących funkcjonalności tworzenie nowych widoków i formularzy praca z API i bazą danych poprawa UX i tworzenie wersji mobilnej ...

Antal is seeking a Helpdesk Technician fluent in German or Spanish and English to join the Technical Support team. You will provide Level 1 IT support via phone and email, troubleshoot basic hardware and software issues, and assist users with web tools, delivering professional, empathetic customer service.The role offers a hybrid work model and opportunities...

Helpdesk Technician with Spanish or German Qualifications Fluency in German or Spanish (spoken and written) and English Previous experience in Helpdesk, IT support, or customer service Basic knowledge of IT systems, including browsers, email clients, and web-based tools Experience with ticketing systems (e.g., Zendesk) is a plus Ability to work in a...

Ria Money Transfer is seeking a Helpdesk Technician to join our Technical Support team. You will deliver high-quality Level 1 IT support in French and Spanish (or English) by phone and email, troubleshoot basic hardware and software issues, and help users navigate web tools and platforms.The role requires fluency in French and Spanish or English, prior...

Do zespołu jednej z wiodących firm z branży infrastruktury telekomunikacyjnej poszukujemy osoby na stanowisko **IT Support Specialist (Helpdesk)** . Będziesz częścią zespołu odpowiedzialnego za bieżące wsparcie techniczne użytkowników wewnętrznych w środowisku międzynarodowym. Szukamy osoby komunikatywnej, zorientowanej na użytkownika,...

HCL Technologies is seeking a Technical Support Agent to assist German-speaking customers on helpdesk queries, equipment configuration, backup maintenance, and software installation. You will diagnose issues over the phone, guide corrective steps, and ensure smooth operation across systems.The role is hybrid with a minimum of two days in the Kraków office,...

Guidewire Software Inc. in Kraków is seeking a seasoned Helpdesk Technician to provide day-to-day technical support for hardware, software, mobile devices and network access.You will own each ticket from initial triage to resolution, maintain status updates and complete routine Helpdesk tasks. Candidates should have 4+ years in desktop support, experience...

Tata Consultancy Services in Warsaw, Poland is seeking IT support specialists to provide first-level support for IT requests and incidents. Candidates should possess strong communication skills in both French and English, with at least 1 year of relevant experience.In this role, you will assist customers through various channels, solve software and hardware...