Praca dla weekend w Wroclaw

**What success looks like in this role:** Our Customer Service team is critical to our mission, helping our clients with solutions and assistance that deliver the results for businesses around the world. As a ‘Gartner Workplace Leader’, we are open, honest, and responsible, and our Agents bring to life the ethical standards that have made us such a...

**Key Responsibilities:** Our Customer Service team is critical to our mission, helping our clients with solutions and assistance that deliver the results for businesses around the world. As a ‘Gartner Workplace Leader’, we are open, honest, and responsible, and our Agents bring to life the ethical standards that have made us such a trusted global name....

**Key Responsibilities:** Our German-speaking graduate tech L1 support serves as the first point of contact on behalf of the biggest QSR (Quick Service Restaurant) Worldwide for all end users seeking technical assistance through phone, web, chat, or email channels. This role is responsible for providing high-quality customer service, accurate issue logging,...

**Key Responsibilities:** Our German-speaking Tech Support L1 serves as the first point of contact on behalf of the biggest QSR (Quick Service Restaurant) Worldwide for all end users seeking technical assistance through phone, web, chat, or email channels. This role is responsible for providing high-quality customer service, accurate issue logging, initial...

**What success looks like in this role:** - Support the Supervisor by highlighting risks, customer issues, and operational challenges - Monitor call/ticket quality, analyze performance, and identify training needs - Provide coaching, mentoring, and day-to-day guidance to Service Desk agents - Handle escalations and provide advanced technical and procedural...