OTC Project Coordinator
3 miesięcy temu
PANDORA Global Business Services Organization (GBS) is part of the structures of the world's largest jewelry manufacturing and sales company, whose products help millions of people around the world express their feelings every day.
Our GBS team performs a wide range of financial processes beyond standard transaction processing. We strive to streamline all of our financial processes and continually enhance the support and services we provide to customers and business partners. We work closely with PANDORA's local management, business controllers, customer service departments throughout Europe and the Middle East, and with our colleagues in the global office in Copenhagen. Here in Warsaw, we are responsible for about 90% of all the company's financial and accounting transactions worldwide.
PANDORA's business has something unique about it - as does our people-oriented organizational culture. Regardless of position or workplace, we work together in line with the values of "We Care, We Dream, We Dare, We Deliver" and strive for continuous learning and knowledge sharing.
If you are looking for an exciting role that ensures support and control of OTC project management activities in order to establish effective project communication plans and provide quality and excellence in project delivery - please join our Team as an OTC Project Coordinator and #CrafttheIncredible with us
Your responsibilities will cover the following areas:
- Support the global finance organization in identifying and prioritizing OTC improvement initiatives
- Liaise with stakeholders to define project requirements, scope, and objectives
- Break projects into manageable tasks and assist in scheduling resources
- Track project progress, communicate status, and address issues with the Project Manager· Work closely with the OTC Global Process Owner (GPO) to align local and global initiatives
- Organize and participate in stakeholder meetings, preparing necessary materials
- Maintain comprehensive project documentation and measure performance using appropriate tools.
We're the perfect match, if you have:
- At least 3-years experience in OTC processes operational / project coordination role in SSC/BPO environment (at least a basic understanding of retail operations and how sales and finance workflows function within these processes)
- Basic knowledge of project management methodologies (Lean Six Sigma, Agile, PRINCE2 and other will be an asset), experience with project management software, preferably JIRA and Confluence
- Excellent communication and stakeholder management skills (experience in coordination and management of stakeholders to drive project progress is a must)
- Understanding of Order-to-Cash (OTC) processes within a hybrid company operating in retail, e-commerce, and wholesale
- Fluency in English
- Strong problem-solving abilities
- Strong knowledge of Microsoft Office tools, working knowledge of ERP systems (S/4 HANA will be an asset)
- Proactive and ‘can do’ approach
- Customer-oriented mindset
We offer:
- Cooperation based on an employment contract with a basic salary and a real achievable annual bonus
- Hybrid work model (work from office expected min. 6 days a month)
- Free parking for employees regardless of position (reservation required)
- Flexible working hours (7am/10am - 3pm/18pm)
- Support for professional competence development (including Linkedin learning platform, co-financing of the cost of exams, courses and ACCA membership)
- PREMIUM package of Medicover medical care including dental package
- Generali life insurance
- Multisport card and cafeteria program on the MyBenefit platform
- Additional days off e.g. for birthdays, health check
- Very attractive discounts on PANDORA products
- Subsidy for "home office" equipment
- Employee Pension Plans (PPE)
- Additional benefits under the company's social fund (e.g., holiday or kindergarten subsidies)
- Employee Recommendation Program
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