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    Our Opening and Your Responsibilities ...

Junior Service Desk Specialist 24/7

4 miesięcy temu


Warsaw, Polska Kapsch Telematic Services Sp. Z o.o. Pełny etat

This recrtuiment process is for an international team, so please attach your resume in English. Your responsibilities: 1st level support for internal and external customers Incident coordination in ITSM tool Providing solutions to incidents and failures Escalation of complex incidents Monitoring of IT systems infrastructure Remote technical support for systems users Configuration of applications and testing Cooperation with other teams and departments Your profile: LAN and WAN basic knowledge Familiar with PC components and it’s diagnostics Very good knowledge of Windows and MS Office Readiness to work 24/7 (8- hour shifts) You are a teamplayer and fast learner Good Polish and English (written and spoken) Our offer: attractive remuneration and stable employment conditions (employment contract) co-financing of sports activities private medical and dental care co-financing of training and courses life insurance work in hybrid system with up to 3 days of remote work/week flexible working hours interesting work in an international environment