Customer Service Specialist
4 tygodni temu
Abbott is a global healthcare leader, creating breakthrough science to improve peopleâs health. Weâre always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott Â
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: Â
- Career development with an international company where you can grow the career you dream of.Â
- Competitive salaries, bonus potential and excellent package of benefits (sports' card, life insurance, private medical care, stock purchase plan and many others).
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
For our Core Diagnostics Division we are currently looking for a motivated, people-oriented person to join our great Customer Service team in Warsaw as a Customer Service Specialist (Order Entry). This is an office-based role requiring regular presence in our office in Warsaw, Mokotow.
Impact of the role:
- Operates under Abbott Policies and procedures.Â
- Ensures that orders and customer orders are performed accurately.Â
- Processes customer orders.
Â
What You'll do:
- Responsible for the processing of orders through a standard order entry system.
- Responsible for handling incoming customer orders (E-Mail, electronic orders).
- Provides logistical counsel to dedicated sales representative and customers.
- Support customers in case of questions regarding orders, logistics, pricing, invoicing.
- Responsible for control of delivery, compliant handling and problem solving.
- Responsible for back order handling - reservations for critical products and information to customers.
- Responsible for maintenance of standing orders.
- Ensure professional support for cross Division shared service responsibilities.
- Responsible for purchase chain of third party purchases.
Required qualifications and background:
- University degree.
- Min. 2 year experience on the similar position.
- Strong communications skills both verbal (incl. telephone) and written.
- Patience and the ability to deal with crisis situations are essential.
- Good MS Office knowledge; min. basic level of Excel knowledge.
- Customer oriented mindset.
- Leadership skills will be the advantage.
- Polish language native, English â good.
- Strong team player.
- Ability to work in a hybrid model (4 days per week from the office).
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.Â
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.Â
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