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Senior Technical Writer

3 miesięcy temu

Wrocław, Województwo dolnośląskie, Polska Dolby Laboratories Pełny etat

Summary

:

The Dolby Senior Technical Writer is an expert in writing, extracting, curating, and refining technical information to empower our audio content distribution customers in achieving exceptional audio experiences in Dolby Atmos.

This role combines the use of cutting-edge technologies, UX research, and leverages data to create the information experience for broadcasters. The Senior Technical Writer collaborates with Developers, QA, Product Managers, Support Engineers, and Program Managers to agree on priorities, timeframes, and deliverables. Additionally, this role involves providing guidance to other members of the project team, continuously expanding knowledge and skills to remain abreast of industry developments, and adapting to technological advancements as they emerge.

Responsibilities:

Distill information from various sources to create concise, accurate, and timely documentation tailored to diverse user personas. Lead content initiatives with project teams to uncover user insights and needs, incorporating them into the information experience. Establish effective project priorities and negotiate timelines based on objectives, project requirements, and ongoing tasks. Continuously update content in preparation for subsequent releases. Proactively identify opportunities to enhance processes for generating and delivering optimized content to users. Share knowledge through training, mentorship, and guidance to team members to enhance their capabilities. Stay updated with emerging technologies and industry trends to enrich expertise.

Preferred Qualifications:

Writing is your passion and your craft. You have native or nearly native level of English and are an excellent editor with 5+ years experience in documenting software domains (APIs, SDKs, web frameworks) or audio/video processing and distribution technologies. Experience writing for developer audiences and in documenting software-related tasks and concepts. Bachelor's degree or equivalent professional certification. Experience using minimalist writing and structured authoring principles to maximize searchability, filtering, and content reusability across delivery types, products, and versions. Proficiency with technical writing formats such as DITA, XML, Markdown and docs-as-code. Proficiency in using tools including Oxygen XML Editor, Git, Jira, Confluence. Familiarity with the Agile methodology. Skills in technical illustration. Experience/skills/coursework in: Audio/video coding Software development UX design, data analytics, prompt engineering for generative AI Tech Comms content development and production tools. Strong analytical thinking, problem solving, and decision-making skills. Preferred: Understanding of UX research, application of user data/analytics, personalized instructional information, and emerging technologies such as generative AI.

Teamwork & Communications:

Works on individual and team assignments

Promotes a positive work environment and demonstrates sensitivity in working with others. Demonstrates good verbal and written skills, communicating effectively in oral and written exchanges with internal and external clients, colleagues, and managers. Readily accepts input and feedback from managers, peers and other team members. Provides mentorship and knowledge sharing across the team.