Collection Specialist

2 tygodni temu

Warszawa, Mazovia, Polska Ashland Pełny etat
Ashland Ingredients Poland sp. z o.o.

Are you the kind of person that is always thinking, sketching, seeking, and adjusting? Who needs to understand how things work and then figure out how they can work better? Are you a passionate, tenacious, solver who loves to work with others who share your drive? Are you positive, constructive, and ingenious?

Are you always solving?

Then we'd like to meet you and bet you'd like to meet us.

Ashland has an exciting opportunity for a Collection Specialist with Spanish and English to join our Ashland Ingredients Poland Sp. z o.o. business at our Warsaw, Poland site on a hybrid basis (one day per week in the office). This is a very visible, significant role within the Company. This position will report to Collections Supervisor EMEA.

Collection Specialist with Spanish and English

Main tasks and responsibilities:

  • Perform daily collection activities to ensure customer settle the outstanding within the agreed payment terms
  • Monitoring accounts to identify overdue payments
  • Investigate historical data for each debt or account
  • Unapplied cash and credit note allocation, secure clean customer accounts
  • Maintain & Control a dedicated portfolio of credit customers
  • Assist Cash Application to identify payments
  • Maintain customer credit collection information in SAP
  • Control of legal (collecting agency) files, including contact with Collecting Agencies and lawyers for own portfolio
  • Coordinate Disputed items with other departments
  • Supply account statements to customers
  • Support in paying out credit notes to clients.
  • Ensure compliance with all applicable SOX controls
  • Work closely together with Sales, Customer Service and Credit Analysis for order releases on the base of overdue invoices
  • Additional specific tasks such as supporting the Letter of Credit process, Cash Against Documents may be assigned as well.
  • Provide cover for other team members during periods of absence.
  • Knowledge Transfer participation and provide training related for new joiners.
  • Respond to client account queries in a timely and professional manner.
  • Other ad-hoc tasks

Essential / Job Requirements:

  • At least 1 year of professional experience in Collection
  • Relevant education or an equivalent combination of experience and training
  • Languages: fluency in Spanish and English both written and verbal
  • Additional language skills will be a strong asset for back up purposes and flexibility in the team
  • Flexible and focused on improvement
  • Strong written and verbal communication skills as well as high degree of discretion and tactfulness
  • Strong interpersonal skills
  • Knowledge of ERP systems. SAP experience and High Radius Collection Tool is a plus. We work with the Financial Supply Chain Module of SAP.
  • Knowledge of SOX

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