Collection Specialist

2 tygodni temu

Warszawa, Mazovia, Polska Clipboard Health Pełny etat
Note: This role is for Poland-based candidates only (we do not provide visa sponsorships)
About the Role:

The Collections team under Billing Operations is responsible to collect payments from the Healthcare Facilities. A Collection Specialist is responsible for ensuring that the assigned facilities pay their invoices quickly and in time. Cash is the lifeline of any company. This is a very critical role to ensure that the cash flows for the company are smooth. The Collection Specialist will reach out to the facilities through phone and email to get a commitment of payment (Promise to Pay) and ensuring that the facilities honor these commitments. The Specialist will work with the facilities and the respective internal teams to ensure any roadblocks in collecting the payments are removed. The role would require a cross-functional collaboration with Billing Disputes, Sales, Facility Onboarding, Customer Support to achieve the desired goals.

Responsibilities:
  • Monitor accounts to identify outstanding debts
  • Review previous data for each debt or bill
  • Contact AP's/Admins via call or email to ask about their overdue payments / upcoming dues
  • Identify the root cause of non-payment
  • Resolve billing concerns
  • Report on collections update and accounts receivable status
  • Communicating with the sales department to maintain accurate and updated information on client contract
  • Maintained logs of calls and record any payment updates from the customer.
  • Billing reps will be assigned new facilities to start contacting, doing courtesy, and payment reminder calls and emails.
  • The billing reps are expected to apply and deliver what was taught in the training
  • Billing reps will identify their critical accounts and will be expected to endorse them to their managers
  • Build relationships with the Facilities (Properly set expectations about our billing policy, explain NET & Dispute Terms, etc.)
  • Billing reps to introduce themselves to the facilities and give their contact details
  • Build good relationships cross-functionally and billing team members
  • Review the current standing of their assigned accounts
    • Identify good payers to bad payers
    • Help their HCF resolve their concerns on their bills and report to managers for further consultation
    • Keep track of facilities do not need to call because they are good payers
    • Temp check from time to time to identify if their HCF needs any assistance with their bills
  • Build out SMART plans for the delinquent accounts.
  • Aim to have a 95% collection rate on a quarterly basis
Requirements and Skills:
  • Good listening skills
  • Communication skills (Verbal and written)
  • Negotiating skills
  • Patience and stress management
  • Problem-solving skills and Critical thinking skills
  • Quick adaptability to changes
  • Knowledge of Microsoft Office Software
  • Knowledge of using Google cloud-based software
  • Proven experience using Customer Service tools (Ticketing software, Email platforms, chat & phone software, etc.)

#LI-DNI


#J-18808-Ljbffr

  • Collection Specialist

    2 tygodni temu

    Warszawa, Mazovia, Polska Ashland Pełny etat

    Ashland Ingredients Poland sp. z o.o.Are you the kind of person that is always thinking, sketching, seeking, and adjusting? Who needs to understand how things work and then figure out how they can work better? Are you a passionate, tenacious, solver who loves to work with others who share your drive? Are you positive, constructive, and ingenious?Are you...

  • Cash Collection Specialist

    2 tygodni temu

    Warszawa, Mazovia, Polska IFS Pełny etat

    Job Description Cash Collection Specialist Are you passionate about financial operations and skilled at managing accounts receivable? Join our dynamic team at IFS as a Cash Collection Specialist. In this role, you'll play a crucial part in ensuring timely payments from our clients while maintaining positive relationships. Here's what you'll be doing: ...

  • Cash Collection Specialist

    2 tygodni temu

    Warszawa, Mazovia, Polska IFS Pełny etat

    Job Description Cash Collection Specialist - French Speaking Are you passionate about financial operations and skilled at managing accounts receivable? Join our dynamic team at IFS as a Cash Collection Specialist. In this role, you'll play a crucial part in ensuring timely payments from our clients while maintaining positive relationships. Here's what...

  • Specialist Collection

    2 tygodni temu

    Warszawa, Mazovia, Polska Worldline Pełny etat

    Job Title: Underwriting Process Specialist at WorldlineAbout the Company: Join us at Worldline, a vibrant FinTech company reshaping the payment industry. Work alongside colleagues worldwide in our quest to innovate and improve how we pay. We are looking for a passionate individual to join our team in Warsaw, Poland.Day-to-Day Responsibilities:Collection of...

  • Specialist Collection

    2 tygodni temu

    Warszawa, Mazovia, Polska worldline Pełny etat

    Specialist Collection with GermanWarsaw, Poland This is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to...

  • Specialist Collection

    4 tygodni temu

    Warszawa, Mazovia, Polska worldline Pełny etat

    Specialist Collection with GermanWarsaw, Poland This is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to...

  • Senior Cash Collection Specialist

    2 tygodni temu

    Warszawa, Mazovia, Polska IFS Pełny etat

    Job Description Cash Collection Specialist - French Speaking Are you passionate about financial operations and skilled at managing accounts receivable? Join our dynamic team at IFS as a Cash Collection Specialist. In this role, you'll play a crucial part in ensuring timely payments from our clients while maintaining positive relationships. Here's what you'll...

  • Cash Collection Specialist with German

    2 tygodni temu

    Warszawa, Mazovia, Polska Marsh McLennan Companies Pełny etat

    Description: MMC is seeking candidates for the following position based in the Warsaw office: Cash Collection Specialist with German What can you expect? As a Cash Collection Specialist, you will be responsible for identifying outstanding balances and initiating collection activities including follow up with Clients, resolve outstanding...

  • Cash Collection Specialist with Dutch

    4 tygodni temu

    Warszawa, Mazovia, Polska MMC Corporate Pełny etat

    MMC is seeking candidates for the following position based in the Warsaw office: Cash Collection Specialist with Dutch What can you expect?As a Cash Collection Specialist, you will be responsible for identifying outstanding balances and initiating collection activities including follow up with Clients, resolve outstanding collections activities,...

  • Cash Collection Specialist with Dutch

    1 miesiąc temu

    Warszawa, Mazovia, Polska MMC Corporate Pełny etat

    MMC is seeking candidates for the following position based in the Warsaw office: Cash Collection Specialist with Dutch What can you expect?As a Cash Collection Specialist, you will be responsible for identifying outstanding balances and initiating collection activities including follow up with Clients, resolve outstanding collections activities,...

  • Cash Collection Specialist with German

    1 miesiąc temu

    Warszawa, Mazovia, Polska MMC Corporate Pełny etat

    MMC is seeking candidates for the following position based in the Warsaw office: Cash Collection Specialist with German What can you expect?As a Cash Collection Specialist, you will be responsible for identifying outstanding balances and initiating collection activities including follow up with Clients, resolve outstanding collections activities,...

  • Cash Collection Specialist with German

    2 tygodni temu

    Warszawa, Mazovia, Polska MMC Corporate Pełny etat

    MMC is seeking candidates for the following position based in the Warsaw office: Cash Collection Specialist with German What can you expect?As a Cash Collection Specialist, you will be responsible for identifying outstanding balances and initiating collection activities including follow up with Clients, resolve outstanding collections activities,...

  • Cash Collection Specialist with Dutch

    2 tygodni temu

    Warszawa, Mazovia, Polska Marsh McLennan Companies Pełny etat

    Description: MMC is seeking candidates for the following position based in the Warsaw office: Cash Collection Specialist with Dutch What can you expect? As a Cash Collection Specialist, you will be responsible for identifying outstanding balances and initiating collection activities including follow up with Clients, resolve outstanding...

  • Cash Collection Specialist with German

    4 tygodni temu

    Warszawa, Mazovia, Polska MMC Corporate Pełny etat

    MMC is seeking candidates for the following position based in the Warsaw office: Cash Collection Specialist with German What can you expect?As a Cash Collection Specialist, you will be responsible for identifying outstanding balances and initiating collection activities including follow up with Clients, resolve outstanding collections activities,...

  • C2C Collection Specialist with Czech or/and Slovak language

    2 tygodni temu

    Warszawa, Mazovia, Polska AmeriGas Polska Sp. z o.o. Pełny etat

    C2C Collection Specialist with Czech or/and Slovak languageYour responsibilitiesWe are delighted to extend a job opportunity in a multinational corporation wherein you will be working in a culturally diverse setting on a daily basis. We are looking for an experienced collection worker whose duty will be reaching out to our customers to collect due payments....

  • Cash Collection Specialist with Dutch

    6 dni temu

    Warszawa, Mazovia, Polska MMC Corporate Pełny etat

    MMC is seeking candidates for the following position based in the Warsaw office: Cash Collection Specialist with Dutch What can you expect?As a Cash Collection Specialist, you will be responsible for identifying outstanding balances and initiating collection activities including follow up with Clients, resolve outstanding collections activities,...

  • Cash Collection Specialist

    2 tygodni temu

    Warszawa, Mazovia, Polska Marsh McLennan Companies Pełny etat

    Description: MMC Group Services a part of Marsh McLennan is seeking candidates for the following position based in Warsaw: Cash Collection Specialist What can you expect? As part of the Warsaw Accounting Operations hub, this role is within the Accounts Receivable (AR) function, with extensive offshore support. It is an energetic team within...

  • Credit and Collection Specialist with French

    2 tygodni temu

    Warszawa, Mazovia, Polska Triumph International Pełny etat

    Triumph Group is a major player in the lingerie industry, spreading its multi-faceted product range across 80+ countries worldwide, from Norway to Morocco and Chile to Australia. With 20,000 wholesale partners and a network of over 2,300 sales outlets, Triumph prioritizes top-notch products and excellent service to meet the high expectations of consumers.Are...

  • Accounts Receivable Specialist – Credit Collection

    2 tygodni temu

    Warszawa, Mazovia, Polska Bruker Business Support Center Sp. z o.o. Pełny etat

    Accounts Receivable Specialist – Credit Collection (m/f/d)Your responsibilitiesWe are currently offering an opportunity as Accounts Receiveable Accountant: you will be a part of a team responsible for providing high quality accounting service in AR for internal clients from around the globe. Apart from performing daily operational tasks, you will also have...

  • Cash Collection Specialist APJ

    2 tygodni temu

    Warszawa, Mazovia, Polska IFS Pełny etat

    Job Description Cash Collection in APJ & MEA Markets (sending future due, chasing overdue, Accounts reconciliation) Credit review Various reporting: aged debtors Resolution of client specific queries Daily cooperation with all business partners (Customers, Group Treasury, Finance, Legal, Sales, Customer Service, Cash Accounting, Billing etc.) Close...