Customer Service Analyst with German

2 tygodni temu


Lódz, Polska Antal SSCBPO Pełny etat
Customer Service Analyst with German (Travel or Procurement area)

Miejsce pracy:

Łódź Recruitment for For our Client we are looking for the candidates for a role of Customer Service Analyst with fluent German.

We are looking for candidates for two different areas.

You can develop you customer service skills in Travel sector but also you can choose to be Junior Procurement Agent.


Share your cv with me:
Your responsibilities Delivering a superior customer experience

Communicate through various channels:
phone, email, web chat,
Respond to customer inquiries regarding financial products and platforms,
Resolving inquiries and disputes related to transactions;
Providing technical support to customers related to platforms and creating simulations;
Employer requirements Very good level of English (C1)
Fluent German (C1 or native)
Experience of working in a clien servicing team or procurement
Strong customer service orientation
Strong team player with a passion for working in financial sector
Excellent communication skills
Delivers results meets customer needs, manages execution, in a high volume
Proficient computer skills - good knowledge of the MS Office package.
Optional
experience in the area of customer serivce or order management or finance
What employer offers Hybrid work - the office located in Kraków or Łódź or Warsaw
Stable contract of employment
Competitive Salary Package
Internal training program - we will train you but you should have a logical and analytical approach to problem solving
Opportunity to take part in international projects and gain experience with various businesses
Set of social benefits
Benefits sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
life insurance
remote work opportunities
fruits
Antal SSC/BPO What will you gain by applying for Antal job offer?

Free career support


By applying for Antal offers, you will receive support from our Consultant, who will keep in touch via e-mail or phone, help you prepare for the interview, and ensure the quality recruitment process.

What is Antal?

Recruitment company

We are the leader in recruiting specialists and managers, as well as in HR consulting. The brand is present in 35 countries and has operated in Poland since 1996. We built many candidates' careers during this time, thanks to our flexible and comprehensive approach to all recruitment processes. Our specialists, free of charge, will help you find and get the best job for you
Informujemy, że administratorem danych jest Antal Sp. z o.o. z siedzibą w Warszawie, ul. Puławska 2, (dalej jako "administrator").

Masz prawo do żądania dostępu do swoich danych osobowych, ich sprostowania, usunięcia lub ograniczenia przetwarzania, prawo do wniesienia sprzeciwu wobec przetwarzania, a także prawo do przenoszenia danych oraz wniesienia skargi do organu nadzorczego.

Dane osobowe przetwarzane będą w celu realizacji procesu rekrutacji. Podanie danych w zakresie wynikającym z ustawy z dnia 26 czerwca 1974 r. Kodeks pracy jest obowiązkowe. W pozostałym zakresie podanie danych jest dobrowolne. Odmowa podania danych obowiązkowych może skutkować brakiem możliwości przeprowadzenia procesu rekrutacji.

Administrator przetwarza dane obowiązkowe na podstawie ciążącego na nim obowiązku prawnego, zaś w zakresie danych dodatkowych podstawą przetwarzania jest zgoda.

Dane osobowe będą przetwarzane do czasu zakończenia postępowania rekrutacyjnego i przez okres możliwości dochodzenia ewentualnych roszczeń, a w przypadku wyrażenia zgody na udział w przyszłych postępowaniach rekrutacyjnych - do czasu wycofania tej zgody.

Zgoda na przetwarzanie danych osobowych może zostać wycofana w dowolnym momencie. Odbiorcą danych jest serwis oraz inne podmioty, którym powierzyliśmy przetwarzanie danych w związku z rekrutacją.

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