customer service specialist with English
1 tydzień temu
Join us as a Customer Service Specialist with English for our Client's expanding operations in Poland
Are you striving for success in a fast-growing and innovative company? Do you excel in English communication? If you bring experience in a similar role and aim to enhance your market-valued skills, then you are a perfect match for us.
Be part of a vibrant team and kickstart an exceptional professional journey.
What We Offer:
- Employment under an engaging contract
- Competitive compensation
- Shift work: (availability required between 9:00 - 21:00)
- Chance to work in an international English-speaking environment
- Comprehensive benefits package
- Possibility of hybrid work arrangement
Your Responsibilities:
- Deliver top-notch customer service via phone, email, and web chat following set standards and procedures
- Efficiently manage the customer database with accurate data entry
- Adhere strictly to data protection (GDPR) and confidentiality guidelines
- Maintain up-to-date knowledge on products, services, and customers for exceptional service delivery
What We Expect from You:
- Prior experience in a comparable role (customer service or technical support background preferred)
- Proficiency in spoken and written English (C1 level)
- Flexibility to work shifts between 9:00 - 21:00
- Excellent communication, self-reliance, and strong organizational skills
- A goal-oriented mindset with a focus on efficient customer service
- Familiarity with MS Office; knowledge of other software and computer tools is a plus
This position is suitable for individuals who are 18 years old and above.
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