OTC/AR Team Leader
2 tygodni temu
The purpose of the position is to support the establishment of a Service Delivery Centre (SDC) organization, assist in the transition of OTC Order to Cash operations, and act as a liaison between senior leadership and the operational finance team.
The OTC/AR Team Lead will oversee daily operations, ensure compliance with financial standards, and streamline billing, cash application, collection, customer account management, pricing, and period-end tasks.
This role requires a finance professional with expertise in OTC/AR processes, experience in GBS or shared services, and strong interpersonal skills to lead and mentor the team, reporting to the AR Manager.
The key responsibilities include:
- Collaborating with the AR Manager to align OTC/AR practices with standardized SDC processes and policies.
- Providing leadership to the team, fostering excellence and continuous improvement.
- Ensuring efficiency in billing, cash application, collection, customer account management, pricing, and period-end activities.
Leadership and Development Responsibilities:
- Managing team resources effectively.
- Monitoring performance through KPIs and identifying areas for improvement.
- Meeting targets and priorities within established standards.
- Contributing to the AR Finance team.
Other Duties Include:
- Identifying opportunities for efficiency enhancements.
- Resolving errors promptly and meeting user satisfaction.
- Reporting operational risks promptly.
- Supporting AR Manager in documenting knowledge and improvements.
Developing strong relationships with various working groups is essential.
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