OTC/AR Team Leader

2 tygodni temu


Warszawa, Mazovia, Polska GN Group Pełny etat

The purpose of the position is to support the establishment of a Service Delivery Centre (SDC) organization, assist in the transition of OTC Order to Cash operations, and act as a liaison between senior leadership and the operational finance team.

The OTC/AR Team Lead will oversee daily operations, ensure compliance with financial standards, and streamline billing, cash application, collection, customer account management, pricing, and period-end tasks.

This role requires a finance professional with expertise in OTC/AR processes, experience in GBS or shared services, and strong interpersonal skills to lead and mentor the team, reporting to the AR Manager.

The key responsibilities include:

  • Collaborating with the AR Manager to align OTC/AR practices with standardized SDC processes and policies.
  • Providing leadership to the team, fostering excellence and continuous improvement.
  • Ensuring efficiency in billing, cash application, collection, customer account management, pricing, and period-end activities.

Leadership and Development Responsibilities:

  • Managing team resources effectively.
  • Monitoring performance through KPIs and identifying areas for improvement.
  • Meeting targets and priorities within established standards.
  • Contributing to the AR Finance team.

Other Duties Include:

  • Identifying opportunities for efficiency enhancements.
  • Resolving errors promptly and meeting user satisfaction.
  • Reporting operational risks promptly.
  • Supporting AR Manager in documenting knowledge and improvements.

Developing strong relationships with various working groups is essential.


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