Remote Service Engineer

2 tygodni temu

Warszawa, Mazovia, Polska Philips International Pełny etat

Remote Service Engineer (Hybrid, Warsaw) page is loaded

Remote Service Engineer (Hybrid, Warsaw) Apply locations Warszawa time type Full time posted on Posted 2 Days Ago job requisition id Job TitleRemote Service Engineer (Hybrid, Warsaw)Job Description

Remote Service Engineer

Remote Service Hub Europe

We are an internationally act ing team within EMR&CM, part of the broader Enterprise Informatics organization , providing both support as well as consulting for various medical software products ( Patient Data Management Systems). As such we work with internal and external customers ( distributors /hospitals) alike. The team is the gateway between customers, markets, and development, remotely maintains solutions installed at customers and remotely supports new implementati ons done by technical consultants throughout Europe.

What you can expect

  • Your position will be one of a Remote Service Engineer which is part of a new team created to remotely support our IT-projects at our hospital customer s throughout Europe in close collaboration with the local technical teams in the countries .
  • This team is a gateway between customers, remote/onsite engineers, and development.
  • Qualification, documentation, develop solutions and escalation of complex technical inquiries and problems from our international customers.
  • You communicate and coordinate the solutions and their implementations.
  • Technical installation and implementation of our software solutions as well as consulting and support for colleagues onsite
  • After extensive training you will create solutions under direct responsibility and as part of a larger team
  • After training y ou will have the possibility to work in an international environment and become part of EMR&CM within the new Enterprise Informatics group
  • You will be an active part in customer projects as well as internal product related projects.
  • You will work with local and international teams comprised of mainly Customer Project Managers, Application Consultants and Technical Consultants
  • Hybrid type of work (min. 1x per week in our Warsaw office)

What we will expect

  • HTL - / B achelor's degree or higher in ( M edical) I nformatics or similar
  • Advanced technical knowledge and experience in :
  • Windows Server
  • Windows SQL Server
  • T-SQL scripting
  • Net work ing
  • Virtualization
  • Windows PowerShell and / or Batch scripting preferred
  • Experience in (medical) IT Support preferred.
  • HL7 / FHIR and similar
  • Medical device interfacing (optional)
  • ITIL v3 or v4 Foundation certification preferred.
  • Advanced written communication and documentations skills
  • Customer first attitude
  • Structured and solution-oriented work methods also under time pressure
  • Work collaboratively, sharing knowledge and experience.
  • Personal responsibility
  • Customer orientation
  • Good English skills necessary

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business .

• Discover our rich and exciting history .

• Learn more about our purpose .

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here .

#LI-EU

#LI-HYBRID

About Us

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people's health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.

For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.

We're committed to building a diverse and inclusive workplace culture where people feel heard, valued and connected. Because we know the possibilities are unlimited when people feel empowered to grow and succeed together.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person's relationship or association with a protected veteran, including spouses and other family members , marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact , option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran

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