Customer Service Agent with German

2 tygodni temu


Kraków, Lesser Poland Randstad Polska Pełny etat

Do you want to gain experience in customer service? Or do you already have it and want to take on new challenges?

Together with our international client, we invite you to explore an offer that will provide you with growth

If you speak German and English, don't hesitate to apply

what we offer

  • attractive salary up to 9,900 PLN gross
  • relocation package
  • employment contract
  • multisport card or multicafeteria benefit systems
  • stationary work model
  • private medical care
  • group insurance
  • a day to volunteer
  • opportunity to become Internal Trainers
  • international work environment
  • work-life balance
  • Employee Assistance Program

your tasks

  • supporting customer through different channels (inbound calls and messages)
  • analysing and solving customer's' queries
  • sharing information on administrative and technical requests (products, invoices, etc.)
  • making changes to the system
  • forwarding faults or calls to other departments

what we expect

  • knowledge of the German language at least C1
  • knowledge of the English language at least B1/B2
  • willingness to work in shifts
  • customer oriented attitude
  • excellent organizational and communication skills
  • good knowledge of MS Office

Employment agency entry number 47

this job offer is intended for people over 18 years of age



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