People Resource Hub Specialist

2 tygodni temu

Łódź, Łódź Voivodeship, Polska Takeda Pełny etat

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda'sPrivacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

Are you a talented Specialist in the area of Human Resources with a passion for operational and customer excellence? Do you want to build something next-gen and innovative, while contributing to a greater purpose? As we continue our digital transformation and experience rapid growth in the U.S. and Europe, Takeda Business Solutions (TBS) is now hiring a People Resources Hub Specialistwith a passion for developing trusting relationships with the Business, their employees, and helping patients.

This is a vital role within the People Solutions function— a dynamic team within Takeda Business Solutions. People Solutions is a newly formed function within Takeda Business Solutions (TBS) with the objective of enabling Takeda's business strategy, delivering simplification, improving service and ensuring a positive employee experience. 'Building and Delivering Simplified and Innovative Solutions' is our overarching vision with Patients at the centre of all that we do.

INSPIRED BY PATIENTS. POWERED BY YOU.

As a People Resources Hub Specialist in TBS, you will be part of a team responsible for providing HR process, policy and program level support to the US region. Reporting to the People Resources Hub Lead. The Solutions Hub is beyond a contact centre, it is our multi-channel engagement solution to provide all Takeda European colleagues with a simple and intuitive point of contact for support and action. This is a critical component of our aspirational exceptional People experience.

Accelerate value & make an impact by:

  • Providing exceptional employee experience through each available channel. Queries may come from within HR, Leaders within the business or from our people and through numerous channels of communication.
  • Answering queries regarding HR policy, procedure or the use of HR tools
  • Supporting HR administration activities via multiple channels in a timely, accurate and efficient manner
  • Offering competent technical knowledge and advice within scope of solutions for HR.
  • Research, resolve or re-direct queries timely and accurately.
  • Process complete and accurate documentation
  • Supports evening shift (15:15 - 23:15 CET)
  • 1 YEAR CONTRACT

Required qualifications:

  • 2+ years of experience of working in a customer centric environment, customer mindset, help desk role or equivalent
  • Experience working within a customer services or shared services environment
  • Strong technology skills
  • Demonstrated working knowledge with Microsoft Office products
  • Excellent communication and interpersonal skills
  • Ability to quickly learn and work in cloud-based solutions
  • Fluency in English

Preferred qualifications:

  • Demonstrated positive and accountable attitude
  • Improvement and solution-oriented mindset
  • Demonstrated problem-solving skills
  • Demonstrated successful interpersonal skills
  • Process and results orientation
  • Building relationships and trust through challenging the status quo
  • 1+ years of experience in Human Resources or equivalent

What Takeda Business Solutions can offer you:

No investment we make pays greater dividends than taking good care of our people. We offer you a full range of benefits, such as:

Your Wealth

  • Competitive Salary
  • Annual Bonus
  • Referral Bonus
  • Social Fund (Christmas Bonus, Holiday Allowance etc.)
  • Employee Recognition

Your Health

  • Medical Care - various packages for the employee fully sponsored by Takeda. Family packages additionally paid by employee.
  • Eyeglass refund

Your Future

  • Group Life Insurance
  • Employee Capital Plans
  • A broad variety of learning platforms
  • Professional Growth opportunities including mentoring program
  • Next-Generation Series – our comprehensive offer of internal webinars available to all employees from day 1

Your Well-Being

  • Subsidized Sport Card
  • Takeda Sport & engagement teams
  • One additional day-off for voluntary activities
  • Fruits in the office, broad variety of coffee and tea
  • Flexible working hours and hybrid working
  • Employee assistance program

We don't do ordinary – at Takeda we unite in diversity Takeda is committed to creating an inclusive workplace, where individuals are recognized for the diverse backgrounds and abilities they bring to our company. We are continually improving workplace experience and accessibility for everyone, and welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our Team.

Ready to experience the exceptional? Go to and apply

#LI-Hybrid

LocationsLodz, PolandWorker TypeEmployeeWorker Sub-TypeFixed Term (Fixed Term)Time TypeFull time
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